Stayed here for just 1 night before leaving for the airport, and for the price per night ($60), this hotel blew us away. Their service was honestly better than the 5 star hotels we stayed at throughout our week here (Intercontinental Hangzhou + Pullman Zhouzhuang). When our Didi dropped us off a bit further down the street, 2 greeters AUTOMATICALLY walked all the way out to help with our bags. They brought us complimentary waters as we checked in, and helped carry our 3 suitcases all the way to our room. No other hotel on our trip ever offered this level of courtesy and service.
The room is pretty standard: 2 beds with a small bathroom. But we were surprised by the complimentary fruit basket already in the room when we arrived.
They also offer a perk I’ve never seen elsewhere: free laundry services. We gave our dirty laundry to an employee and they came back washed and dried the next morning (socks and be underwear excluded). I dont know if this is standard for all China hotels, but it saved us from a trip to the laundromat.
The breakfast spread was pretty decent as well, but they ran out of fruits by 9am and never refilled them. No big deal for us.
Tl;dr the level of service far exceeds the small cost of the room. I’d be happy to come back again.