Asa Sar
September 15, 2024
i had a great experienced staying here, the duty staff patiently assisted the taxi driver to the hotel, once we arrived, a thin guy with spectacular came out and helped to carry our suitcases, checked in only takes about 15mins for us (7paxs), waiting area is styled, comfortable and fragrant, my children were very excited with their self-serve coffee machine supplied high quality aromatic coffee beans. Room is very clean and spacious, thumb up their amenities and mattress is very comfortable that you can sleep in seconds. The buffet breakfast is included in the room rate and it was impressive! i received 3 called in the morning from my parent, my hubby & my children, they cant wait to recommend the delicious food they picked for me, from drinks to foods to deserts, food are never disappointed me and my favorite choice is the vegetables soup. What a blessed, i feel safe to use the laundry appliances, the condition are totally 99% like new, on-site laundry self-service base is FOC for all the hotel guest. The hotel staffs will never missed to greet and always standby to help for taxi booking(DiDi) or subway line(700m from hotel) and even mobile food ordering(food will delivered by hotel robot"). Special highlight the staffs name Mr Simon & Ms Amber, both are just super helpful and nice. This is the only hotel i will come back for my next Shanghai journey. Thank for serving us like a VIP guest, Good job and keep it on.