No.20, 666 Hai Yang West Road, Pudong New Area, Shanghai, ChinaView Hotel Details
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Artyzen NEW BUND 31 Shanghai(Qiantan) Guest Reviews
4.7/5
Outstanding
627 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(627)
Positive reviews(608)
Reviews with photos/video(195)
Well designed(91)
Delicious breakfast(74)
Friendly front desk staff(54)
Large rooms(35)
Convenient for shopping(27)
Tasty restaurant(14)
Close to metro(13)
Excellent room layout(8)
Negative reviews(19)
EdwintheEddie
Deluxe 45 King
Stayed in Aug 2024
Couples
20 reviews
5.0/5
Outstanding
Posted on Aug 23, 2024
A pleasant stay, nice bathroom, nice bathtub, good water pressure and nice view of Shanghai skyline
Response from Property: Dear valued guest Mr. Eddie, thank you for choosing us as your preferred residence. We feel honored to hear your lovely words towards our hotel in-room facilities and nice view outside. We will constantly strive to providing much impressive experience for you with the lifestyle of art. On behalf of our colleagues, we are looking forward to your next visit in the near future. Regards, Peter Low, General Manager, Artyzen NEW BUND 31, SHANGHAI
Kar
Deluxe 45 King
Stayed in Jul 2024
Couples
1 reviews
4.5/5
Great
Posted on Jul 27, 2024
Thankyou for the free upgrade room from the hotel! This hotel is so modern and clean, we love the design. The room is so comfortable and big. Breakfast not much choices but all in good quality condition. Very nice!
Response from Property: Dear valued guest, thank you for staying at Artyzen NEW BUND 31 Shanghai. Your comments are highly appreciated and valued. We felt so warm hearted to know you have a beautiful stay here, and enjoyed our breakfast. On behalf of our colleagues, we are looking forward to your next visit in the near future. Regards, Peter Low, General Manager, Artyzen NEW BUND 31, SHANGHAI
DreaBJ
Deluxe 45 King
Stayed in Jul 2024
Business travellers
13 reviews
4.7/5
Amazing
Posted on Jul 6, 2024
Amazing hotel. Very modern, everything you need in the room. Even a yoga mat. Breakfast had many good choices. Definitely a recommendation if you have business in this area.
Response from Property: Dear valued guest DreaBJ , thank you for choosing us as your preferred residence. We are beyond thrilled to welcome you to our hotel and extend our bespoke service to be part of your business trip in Shanghai. It's such an honor to hear about your beautiful comments on our chic design, in room facilities and breakfast. We will constantly strive to providing much impressive experience for you with the lifestyle of art. On behalf of our colleagues, we are looking forward to your next visit in the near future. Regards, Peter Low, General Manager, Artyzen NEW BUND 31, SHANGHAI.
Anonymous User
Deluxe 45 King
Stayed in Dec 2023
Other
3 reviews
4.7/5
Amazing
Posted on Jan 1, 2024
The hotel is really nice. The lobby to the room was nice and very well thought.
Breakfast taste was good but could have bigger and better spread.
The room is very comfortable, bed pillow could have more option, the hotel have turn down service as well.
The hotel should have robot to send the deliveries to the room instead of collecting from then back of the hotel.
***The hotel should give more direction for didi drivers to know how to drive into lobby.
Hotel is in too new area so nothing much around here. Maybe will be back if I have chance.
Response from Property: Dear guest,Thank you for taking your valuable time to share your experience in our hotel. We are thrilled to know that you had a wonderful experience with us, which makes us truly feel warm-hearted and grateful. Also, thank you so much for offering us very insightful and down to earth suggestions, your opinion are highly appreciated and will be taken action to follow up as further. As you mentioned, as a new opening hotel from the last end of year, we are constantly striving to providing much impressive experience for you with the lifestyle of art. On behalf of our colleagues, we are looking forward to your next visit in the near future. Wish you the most awesome year ahead!Regards,Aleksandar VucicGeneral Manager
Anton
2-Bedroom Deluxe Suite
Stayed in Apr 2024
Family
9 reviews
5.0/5
Outstanding
Posted on Apr 30, 2024
The hotel is simply incredible. The staff is super friendly and speaks English well.
We really enjoyed our stay here!
Response from Property: Dear valued guest, thank you for your warmest comment on us. We are very thrilled to know that you enjoyed your stay with us and appreciate our staffs service. We will constantly strive to extending our service to its excellence with art lifestyle for you. On behalf of all colleagues, we are cordially looking forward to your next visit. With best regards, Peter Low, General Manager ARTYZEN NEW BUND 31 SHANGHAI.
Guest User
Deluxe 45 King
Stayed in Apr 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Jul 24, 2024
A brand new hotel in the heart of Qiantan, the room was very clean, with a nice view on Taikoo Li. The staff is very nice and helpful, with even a French speaker (thank you Eva). We will stay at Artyzen again for sure. :)
Response from Property: Dear valued guest , thank you for choosing us as your preferred residence. We are beyond thrilled to welcome you to our hotel and extend our bespoke service to be part of your family's trip in Shanghai. It's such an honor to hear about your beautiful comments on our staffs service and rooms view. We will constantly strive to provide much impressive experience for you with the lifestyle of art. On behalf of our colleagues, we are looking forward to your next visit in the near future. Regards, Peter Low, General Manager, Artyzen NEW BUND 31, SHANGHAI
Guest User
Deluxe 45 King
Stayed in Feb 2024
Family
5 reviews
5.0/5
Outstanding
Posted on Feb 25, 2024
Good hotel and service.
Response from Property: Dear guest, thank you for taking your valuable time to share your experience in our hotel. We are thrilled to know that you had a wonderful experience with us, which makes us truly feel warm-hearted and grateful. Your comment impacted us with so much motivation, so will we constantly strive to providing much impressive experience for you with the lifestyle of art. On behalf of our colleagues, we are looking forward to your next visit in the near future. Wish you the most awesome year ahead! Regards, Aleksandar Vucic General Manager
Lai Heng
Deluxe 45 Twin
Stayed in Apr 2024
Travel with friends
23 reviews
5.0/5
Outstanding
Posted on Apr 6, 2024
The hotel is an outstanding hotel to stay when visiting Shanghai. It is located next to the New Bunk shopping mall and access to metro. The hotel service standards are great as they are responsive to my requests and always ready to help. The room is large, comfortable, and nicely designed. They provide complimentary beverage in room. Most important is the staff like Nikki who has been very helpful.
Response from Property: Dear guest, Thank you for taking your valuable time to share your experience in our hotel. We are thrilled to know that you had a wonderful experience with us, which makes us truly feel warm-hearted and grateful. Your recognition is highly appreciated, and we will make sure to share your joy with our guest experience team. On behalf of our colleagues, we are looking forward to your next visit in the near future. Regards, ARTYZEN NEW BUND 31 SHANGHAI
Helloooo_
Deluxe 45 King
Stayed in Dec 2023
Family
15 reviews
5.0/5
Outstanding
Posted on Jan 2, 2024
It was okay to stay. Modern design. 300m to shopping mall.
Nice breakfast, not many buffets style but high quality food. Pretty worthy!
Response from Property: Dear guest, thank you for sharing your comment and rating us! It is such a privilege to host you in our new opening hotel. We are very glad to hear that you did enjoy your stay and breakfast with us. Also, your feedback is highly cherished that we already passed on to related department to share your thoughts. Indeed, situated at Shanghai new developed CBD, our hotel is adjacent to Tai Koo Li shopping center. To constantly providing you excellent experience, we are truly humble to hear from you if any suggestions. Pls do not hesitate to reach out to us.Looking forward to your next stay with us!Best regards,General ManagerAleksandar Vucic
Guest User
Deluxe 45 King Corner
Stayed in Jul 2024
Business travellers
6 reviews
5.0/5
Outstanding
Posted on Sep 9, 2024
Great hotel!
Response from Property: Dear guest,Thank you for choosing us as your preferred residence, and we are very grateful to receive your compliment on us. Your wonderful stay experience motivates us even more to constantly strive for excellence. On behalf of our colleagues, we are looking forward to your next stay with us. Regards, Peter Low, General Manager
Guest User
Deluxe 45 Twin
Stayed in Oct 2024
Travel with friends
29 reviews
5.0/5
Outstanding
Posted on Oct 6, 2024
The hotel has a sense of design, the rooms are comfortable, the colors are stylish and elegant, forget the mini bar service, the gym equipment is very good, but the bathroom is not satisfactory, the toilet is too ordinary, the flow line of the shower area is not ideal...
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taozai1978
Deluxe 45 King
Stayed in Sep 2024
Solo travellers
7 reviews
4.5/5
Great
Posted on Sep 29, 2024
The hotel is in a great location, with Qiantan 31 Performing Arts Center downstairs. It is within 10 minutes' walk to Qiantan Taikoo Li and Shanghai New York University, which is especially suitable for guests from other places who come to Shanghai to watch performances. The hotel room is large, decorated in a Nordic minimalist style, with sanitary ware from well-known brands, and very good bedding and accessories. The service staff is also very enthusiastic and will take the initiative to provide turndown service. The efficiency of check-in and check-out at the front desk is also very good. The only flaw is that when I wanted to take a bath in the middle of the night, I found that the drain plug of the bathtub had some problems and could not be locked. I hope the hotel will pay attention to these details.
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Response from Property: Dear guest taozai1978: Hello, Artyzen Hotel Shanghai Qiantan 31 would like to extend its most sincere greetings to you! Thank you very much for your valuable sharing and feedback. We are very happy to know that you recognize and appreciate the hotel's design style, location and environment, especially the service. We will also attach great importance to your feedback on the facilities and make improvements as soon as possible. Artyzen Hotels & Resorts will continue to evolve with the times. On behalf of the hotel team, I look forward to your return. Regards, Peter Low, General Manager, Artyzen Hotel Qiantan 31, Shanghai
Guest User
Deluxe 45 Twin
Stayed in Sep 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Sep 22, 2024
As of September, this is the hotel with the best experience this year. I chose to stay here because it is close to the performing arts center. However, the hotel is amazing. It is highly private, quiet and clean. I also like the decoration style, and the service staff also answered all my questions. Also, I would like to ask what brand the kettle is. Hahaha, it looks good and is easy to use.
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Response from Property: Dear guest, we are very honored to receive your high praise and recognition of our services. The hotel room kettle brand is SERAX, created by Sergio Herman. Thank you very much for your favor for the hotel's location and decoration style. Your recognition is our greatest encouragement to move forward, and we will share your joy with our colleagues. We warmly welcome you to stay again! Regards, Peter Low, General Manager, Artyzen Hotel Qiantan 31, Shanghai
Anonymous User
Deluxe 45 King
Stayed in Sep 2024
Business travellers
4 reviews
4.7/5
Amazing
Posted on Sep 22, 2024
The interior facilities are clean and good. It is far from the city center, but there are good malls nearby, and many ordinary malls. The tea provided is also delicious. There are yoga mats and other simple exercise equipment in the room. The bathtub is good.
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Response from Property: Dear guest from Korea , thank you for your beautiful comment on us. We sincerely appreciate it for your positive comments on our aesthetic design and in room facilities. Our yoga mat brand is Lululemon, dedicated to providing the soothing experience at each single detail. Pleased to know you enjoy your spacious room and our charming bathtub. On behalf of our colleagues, we are looking forward to your next visit in the near future. Regards, Peter Low, General Manager, Artyzen NEW BUND 31, SHANGHAI
Guest User
Deluxe 45 Twin
Stayed in Sep 2024
Couples
6 reviews
2.5/5
Posted on Sep 22, 2024
Very dissatisfied. It is a chain hotel and does not meet the standards of a 5-star hotel at all, but the price is charged according to the standards of a 5-star hotel. The hotel has no lobby, only a very small front desk, and the decoration is wabi-sabi style. Personally, I think it is prepared for lazy "service staff". Cleaning is the same as not cleaning. The actual hygiene of the hotel is indeed not good, as shown in the following picture. In addition, the breakfast is too ordinary.
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Response from Property: Dear guest, Hello, first of all, please accept our sincere apologies. We are very sorry for having any regrets about your stay. Artyzen Hotel Qiantan 31 always puts guests’ experience first, and we will improve the problems you mentioned as soon as possible. We hope you will give us a chance to stay. If you have any questions, we will be happy to help you at any time. Peter Low General Manager, Artyzen Hotel Qiantan 31