UrCove by HYATT Shanghai Jing'an Reviews

This place is very convenient for tourists and for those who are interested of the Jing’an area. Very convenient since it’s a few minutes away from the subway station. It has a modern taste of interior design too. Also good for business travelers or those who just need a short rebreather from the busy city life.

A nice and new hotel. A very modern and contemporary look. Staff are very accommodating in general. But even after I complained about the sound in my room, a type of rattling sound, no one offered to do anything. I reported this to two groups of people including a Manager, but there was no reaction at all. Surprising! Breakfast was more on the local side but adequate if one is not picky. Hotel is located just 100m away and relatively convenient. Many local restaurants and shops nearby. Can get to several shopping malls if willing to walk around 15 minutes. It would be nice if the hotel will be willing to explain to me about the rattling sound, the reaction of the staff to my complaint and what the hotel would do to relieve my disrupted sleep due to the sound.

Better than expected in terms of friendliness! Also the checkin service and upgrade was a big surprise. Always helpful and even the cleaning ayis are really cute and efficient! Definitely would be back. Just small issue: the elevator speed and frequency could be adjusted, it’s a long waiting time. And a small alcoholic/ fresh juice drinks menu could be supportive, especially afternoon or evening time.

Good location and awesome service! Would be good if there’s more washing/dryer

Everything in the hotel is wonderful. My only complaint is the smell that comes from the drain in the shower, otherwise it is a good hotel. I would recommend it to my friends and family.

The hotel is fairly new, location is great, there is a family mart right opposite the hotel. The hotel provides free self service laundry services with detergent and dryer. The staffs are helpful and thank you to the little room service robot. I will definitely stay in this hotel again for my next visit. Keep up the great work!

I really had a pleasant stay at this hotel. The service is really great. The room is very functional. The subway is just right opposite the hotel. Eating stores are just a stone throw away.

Visited again this hotel, always nice and comfy. Big rooms, nice breakfast, easy to get taxi and more around

It's my 2nd stay here in this hotel, as I like the location away from the central city noise of bustle. My room space and its minimalist design was simply perfect. Service team has always been helpful & friendly, on both my stays whenever approaching them for assistance. Super thanks to 李敏，康骁 , Parris , the senior uncle on night duty, and a new face 小商，for their excellent service, patience, and ever assisting with a smile. It's this little effort in their hospitality going out a long way, making my stay comfortable. Housekeeping aunties were no lack on greeting with a smile, neat and prompt tidying up my room. I shan't say much about the breakfast spread, as I figure it's catered more for local palette. All else, my stay was enjoyable.

I needed a one night stay before I headed back to Suzhou and this hotel was exactly that. Very convenient, easy check-in, and the bed was comfortable. The heated toilet seat was a huge plus!! I did not hear any of my neighbors. I would recommend this hotel if it fits within where you’re visiting in Shanghai.

Very clean hotel in a great location. Had a wonderful stay. I would recommend the hotel to other travellers.

Well above expectations. AC is a bit too cold even when turned off probably due to central ventilation but overall it was a pleasant stay. Great value for money and right by metro station.

The room is size of the room is quite small but good enough for couple. The cleanliness is fine but the service is average. I requested for High floor but was allocated 5 floor. The waiting time for check in is about 15 minutes. The location is convenient, about 2 minutes walking distance to the metro station. There is a Not a bad hotel for short stay.

Service and location are the best! Would definitely recommend it highly to anyone who is considering coming to Shanghai!