Atour Hotels in Shanghai

The location is incredibly convenient, with most places just about 1 kilometer away. For food delivery or express services, the front desk arranges for a robot to bring them directly to your room. While self-service laundry usually means you do it yourself, here, the front desk handles it for you. You just need to write down your requests on a note. Your clothes are washed and hung outside your room door before 8 AM the next morning, perfectly clean and smelling wonderful. I had absolutely no complaints during my stay; their attention to detail in service was truly exceptional.

This hotel is located very strategically within walking distance to the Bund and also the Yu Garden shopping alley. The staffs are extremely courteous and professional. They also help to receive packages and manage them very well. The room is pretty spacious and comfortable.

Ok where to start? Checking in was easy and they let me know of a possible upgrade. Which obviously I took. So they moved me after the second night. Which was easy, they just gave me the new room key when I came back. Service? Fantastic. They don’t speak English well but that didn’t prevent anything from being understood. Also had welcome fruit. The building is gorgeous. Also, literally right down the street from The Bund and other areas. It’s not far from the subway station either. They have some restaurants and a bar in the building. There are cafes and restaurants down the street as well (less than 5 minutes away). It can get a bit loud at night outside but you are in the heart of the city. Blackout curtains help a lot. I still slept well. I was posting on my social media about the view and everything which led to me recommending it to some friends already before I checked out this morning. As a solo female traveler I felt completely safe the entire time. Even late at night and early in the morning. I would definitely recommend it. I would stay again. To the staff, thank you all for being so amazing!

Really enjoyed our stay here - they offered us complimentary late night snack (congee, dimsum, etc.) Every day, the room was refilled with snacks, bottled water and drinks. There are 3 washers and dryers for complimentary use and the TV even indicates how many are available so you can check before heading down.

We stayed one week while attending a conference. We found this place excellent value for money. Ideally located perfect distance too from the city center. Highly recommended. Staff is very friendly and goes out of their way to help. We booked with breakfast included. Breakfast selection was great catering for everyones needs. Rooms are cleaned and serviced daily with fresh towels, etc. 2nd floor there is well maintained laundry with washers and dryers. You can put your clothes in the washing machine and leave. Hotel staff will dry the clothes and leave for you for free ! The street outside the hotel is full of eating places from street food to high-end restaurants and cafes locals eat. You can walk t the metro station and go anywhere from here easily. When we arrived, we took a premium DiDi (Chinese Uber) car to the hotel, from Pudon Airport, at a cost of 172 Yuan (that is about 36 Australian dollars). But if you don't have heavy luggage to carry, you can catch metro all the way from the airport for a couple of yuan!

I had a wonderful stay at this hotel- the room, staff, and amenities were all very good. I think it must be noted that the bed is dangerously comfortable! The staff were very understanding, patient, and helpful which was meaningful to me as I majorly had to communicate through a translation app. They’re very lenient with late checkouts too. They have breakfast available from 7am-10am, with a variety of Chinese and Western options to choose from. However, the laundry process may seem confusing as the English translation on the guide barely makes sense. It’s actually an easy and straightforward process- which I only realized after consulting my Chinese-speaking friend. Otherwise, I had no complaints. This was truly a very enjoyable stay. Big th

The hotel is very clean and well-maintained, with excellent housekeeping. I really appreciated the laundry room, which made the stay even more convenient. The location is also excellent, close to many attractions and easy to get around. The only downside was the construction and roadwork happening nearby, which was a bit noisy at times. Other than that, everything about the stay was wonderful, and I would still highly recommend this hotel.

I would like to wish everyone to stay here. It is not noticeable from the road, within walking distance, but it is very convenient to go from it to Nanjing Street, to the Bund. Opposite there is an amazing coffee shop, and 7/11. But the most important thing is the comfortable pillows, now I want one of these pillows for my home! Convenient laundry, unlimited drinking water and candy for children! You are the best! The Chinese are cool!

I booked the Atour Hotel in Shanghai on a business trip, across from a client's office. The hotel is very conveniently located. Take Metro Line 4, Dalian Road Station, Exit 4, turn right, and walk 20 meters to the main entrance. The hotel is small, but conveniently located. There's free ground-level parking, a FamilyMart nearby, and several snack shops and cafes nearby. The room was clean, the bedding was excellent, the service was excellent, the room was fully voice-activated, and there was free porridge and soup in the evening. The only downside was that the automatic curtains only closed or opened completely, not halfway. The manufacturer should revise the automatic opening and closing mode.

Our first trip to Shanghai we did a lot of research and ended up choosing the Atour team due to the fact they are modern and new, it was the best decision of our trip as the team and hotel were beyond our expectations. From the night we arrived we were treated with the nicest reception crew and helped us check in and even accommodated our room upgrade request last minute. They were extremely patient and helpful the whole way through. The hotel was clean and very convenient to all sorts of shops and transport. The free supper at the restaurant was a very nice touch. The free amenities like gym and laundry was a life saver for our 2 week trip, I couldn't imagine doing laundry when I come home after a trip! The room amenities and service were amazing, complimentary water, ice tea and soft drinks with daily refills shows small things go a long way, unlike some major hotels that charge you for small things in the room, Atour will make you feel like you're right at home. The management staff needs to be applauded as they've trained a very respectful and kind hearted team, they assisted with a lot of local request that we struggled with. Being a tourist having local support and guidance was to die for. We will definitely be traveling to China again and for sure only going to stay with the team at Atour, they have places all across China and that's already a good enough reason to visit other cities. 5+++++++!!! For families they also have cartoon theme rooms and suites to select as well. Thank you team Atour!❤️