Lotte City Properties in Seoul

Cons: 1. Staying on the fourth floor, right outside the elevator is the swimming pool. The chlorine and disinfectant smell from the pool was really unpleasant and strong. I think other floors should be fine though. 2. My room, 416, was a corner unit, so when I opened the curtains, I could see the road. The glass insulation wasn't great, and I could clearly hear the car noise from outside! The room layout was irregular, and the bed faced a mirror at an angle. 3. There are no outlets by the bedside table!!! There are outlets on the desk though, no need for an adapter 😂 Pros: 🥰 Super convenient for going to the airport! The airport line to Gongdeok Station only takes an hour. 😍 The hotel is right above the subway, making travel incredibly convenient. You can reach various shopping areas, Gyeongbokgung Palace, and more within 25 minutes. The hotel's B1 level connects directly to the subway, so you don't even need to go outside. 😝 There's a Lotte Supermarket on the hotel's B1 level, and a large E-Mart (like a Korean Sam's Club, a huge supermarket where locals shop, with all sorts of food, daily necessities, and fruits – and you can get tax refunds!) is about 300 meters away. Sushi and fried chicken often go on sale after about 9 PM, usually around 30% off. 🤩 There are tons of great places to eat near the hotel. I highly recommend the Seolleongtang (ox bone soup)! I ate it for three mornings straight! The radishes at the restaurant were incredibly delicious! 😊 There are four Olive Young stores near the hotel! Perfect for restocking! You can just buy everything and bring it straight back to the hotel, freeing up your hands. 🤗 The room cleaning was excellent. The hotel provides shampoo, conditioner, shower gel, body lotion, and hand soap. The toiletries smell amazing!!! And the quality is good too. I really want to buy the same products to take home. The bathroom is spacious with a bathtub and a bidet toilet! 😇 The front desk service was also very good, although there was no Chinese service. For me, with decent English, communication wasn't a big problem. You need to swipe a Visa card when checking in. All in all, I'll likely stay here again next time, but I'll definitely choose a room not on the fourth floor and not facing the road!

This hotel's location is a godsend for both sightseeing and shopping! It's a 2-3 minute walk to Myeongdong Shopping Street, and directly connected to Lotte Department Store and Lotte Duty Free, so you can drop off your purchases right in your room. It's also close to Euljiro 3-ga and Euljiro 1-ga subway stations (Lines 1 and 2), and the airport limousine bus stop is right at the hotel's doorstep. There are tons of restaurants and convenience stores nearby, making late-night snacks and currency exchange incredibly convenient. The rooms are comfortable with amazing views. At over 40 square meters, the room size is very generous for a 5-star hotel in Seoul. The decor is elegant and well-maintained. The bedding is soft, and the bathroom has a separate wet and dry area with a bidet, plus they provide universal power adapters. Some rooms offer stunning night views of Namsan and N Seoul Tower through floor-to-ceiling windows. Rooms in the new building boast more modern facilities. The service is professional, and Chinese speakers will feel right at home. The front desk has Chinese-speaking staff for efficient check-in and check-out, and they can help with airport transfers and restaurant reservations. Luggage storage and late check-out (subject to availability) are flexible. Housekeeping is thorough daily, and drinking water and toiletries are replenished promptly.

We had an excellent stay for three nights. The bed and comforters were very comfortable, and all three of us loved them. We stayed with two adults and one 7 yrs old child from March 15th to March 18th, 2026. This was our first time at Lotte City Hotel Guro. It’s surrounded by plenty of eateries, and we ate at the restaurants inside the hotel, which was very convenient for enjoying Korean and Japanese food right in the building. In the morning, we visited a great Korean breakfast restaurant nearby that offered good value and didn’t break the bank. 7 mins walks. Another great restaurant is located on the first floor of the building next door. It’s a great spot for Japanese stone pot rice for lunch, with plenty of options and a good selection. Quite a number of people were dining there, which is always a good sign. Overall, we think Lotte City Hotel Guro is a great place to stay. Frankly, the Myeongdong area felt too crowded for us, and we preferred the vibe here. Taking an Uber to Myeongdong was easy and only cost around US$15 for a 40-minute ride.

The hotel is conveniently just at Gimpo Airport. However, the walk will be a little further and more troublesome if you arrive late in the night. The airport is normally linked to the hotel via the underpass to the subway and Lotte Mall but the mall entrance will be closed after a certain time which will require a detour to get to the hotel. Other than that, the hotel rooms were really nice and clean. The beds were comfortable as well. Would highly recommend staying there for a night if you are transiting.