18 Insadong 4-gil, Jongno-gu, Seoul, 03163, South KoreaSee Hotel Details
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1 night
Reviews from Real Guests
9.1/10
Great
161 reviews
Instead of simply averaging scores, we prioritise verified reviews and recent guuest stays, ensuring our ratings reflect the most reliable, genuine and up-to-date experiences.
Verified reviews
Location9.4
Amenities8.9
Service9.0
Cleanliness8.9
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All reviews(161)
Positive reviews(157)
Reviews with photos/video(40)
Large rooms(35)
Perfect for families(16)
Clean pool(16)
Great swimming pool(16)
Has facilities for children(10)
Family activities available(9)
Stayed multiple times(6)
Located in the city centre(6)
Negative reviews(4)
Faith Jasmine
2-Bedroom Deluxe Apartment With Kitchen 3~13floor:Extra Person (over 6-year-old) Will Be Charged Upon Check-in
Date of stay: Nov 2025
Family
6 reviews
9.0/10
Great
Posted on Jan 1, 2026
We had a lovely stay. The property is very well located. Near the train stations and surrounded by lots of eateries. The apartment was cleaned every day. The apartment was very spacious too. We enjoyed our time there.
Response from Property: Thank you for choosing Orakai. We’re delighted you had an excellent stay and hope to welcome you back again soon.Abraham, GRM
Kapookthong
3-Bedroom Deluxe Apartment With Kitchen:Extra Person (over 6-year-old) Will Be Charged Upon Check-in
Date of stay: Nov 2025
Family
5 reviews
8.0/10
Very good
Posted on Dec 16, 2025
Very convenient for family. It has 3 bedrooms which fits with my family 4 people. There’s more space to relax and also has 7-11 in opposite.
Response from Property: Hello and thank you for your feedback. We're glad you enjoyed your stay with your family. Your feedback is valued as we continually look for ways to improve. We hope you'll consider us again at your next trip to SeoulKind regards,AbrahamGuest Relations ManagerOrakai Insadong Suites
xiaodan113
Two Bedroom Premier With Kitchen 15~21floor:Extra Person (over 6-year-old) Will Be Charged Upon Check-in
Date of stay: May 2026
Family
7 reviews
10/10
Outstanding
Posted on Jun 13, 2026
The room facilities were comprehensive, and we were fortunate to receive complimentary concert tickets, making for a perfect holiday.
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Response from Property: We are so glad to have been a part of making your holiday special and are very glad to hear that you enjoyed the concert. We're also glad you enjoyed our spacious fully-equipped suites. Hopefully, we will have the opportunity to welcome you back for another visit in the future.Kind regards,Abraham, GRM
Guest User
2-Bedroom Deluxe Apartment With Kitchen 3~13floor:Extra Person (over 6-year-old) Will Be Charged Upon Check-in
Date of stay: May 2026
Couple
19 reviews
10/10
Outstanding
Posted on Jun 7, 2026
I had stayed several times at Orakai Insadong Suites. The location is excellent good and convenient. It near to few mass transit stations, line 1, line 3 and line 5. You could easy to access to cafe and restaurants just cross the street. The hotel staff are always helpful and friendly.
Response from Property: Thank you for your kind comments and continued loyalty. We are always so pleased to welcome back returning guests and are thrilled that you continue to enjoy our location and welcoming staff. We look forward to welcoming you back on your next trip to Seoul.Kind regards,Abraham, GRM
Guest User
One Bedroom Apartment (3~13Floor)
Date of stay: Mar 2026
Solo traveller
1 reviews
10/10
Outstanding
Posted on Apr 30, 2026
Everything was great. The room was spacious and included a kitchen, living room, and all the amenities you could need. The front desk staff spoke fluent English, which made everything easy. The place was super clean and offered excellent value for money. It’s also conveniently located close to everything you need tourist attractions, restaurants, and bar streets are all within walking distance.
Response from Property: We are thrilled to hear that you enjoyed your stay and found everything satisfactory including the room condition and size as well as our close proximity to attractions, dining, and shops. We thank you for your kind review and hope to welcome you back again in the future!Kind regards,Abraham, GRM
Abdullah SAM
One Bedroom Apartment (3~13Floor)
Date of stay: Oct 2025
Couple
3 reviews
10/10
Outstanding
Posted on Nov 24, 2025
Great place huge room space.
Near alot of attractions.
Easy to get to.
Response from Property: Thank you so much! We're glad you enjoyed your stay. Come visit us again soon!AbrahamGuest Relations ManagerOrakai Insadong Suites
Guest User
3-Bedroom Deluxe Apartment With Kitchen:Extra Person (over 6-year-old) Will Be Charged Upon Check-in
Date of stay: Sep 2025
Travelling with friends
6 reviews
6.0/10
Posted on Oct 11, 2025
Housekeeping is supposed to be available on certain days but it was not attentively done. Beds were simply made without changing of linens unless there is a request to do so. Floors were not cleaned with strands of hair visibly seen and stained. Mold was everywhere at the edges of the shower area. Cupboards and tables showed age and are really in need of a change. There was no supply of slippers as well.
Fresh towels and clearing of rubbish need to be requested as they do not provide automatically.
There are some good points though. There is a washer/dryer and all cooking/heating essentials are available. The fridge is very big also.
In addition, staff at the reception speak good English so there was no issue in communication.
Location is at heart of Insadong and there are 2 convenience stores outside the hotel for simple food fare and amenities to get.
Coffee Bean is right in the hotel for quick coffee break.
6/7
Anonymous User
Two Bedroom Premier With Kitchen 15~21floor:Extra Person (over 6-year-old) Will Be Charged Upon Check-in
Date of stay: Oct 2025
Family
14 reviews
8.5/10
Very good
Posted on Nov 18, 2025
Good service, polite staff and generally good location.
Response from Property: We're very glad to hear that you enjoyed your stay. Please do come visit us again!AbrahamGuest Relations ManagerOrakai Insadong Suites
Guest User
One Bedroom Apartment (3~13Floor)
Date of stay: Aug 2025
Couple
35 reviews
10/10
Outstanding
Posted on Sep 10, 2025
Overall, my experience was excellent. The front desk staff were incredibly warm and welcoming. The accommodation was an apartment-style unit, featuring a fully equipped kitchen with a stovetop and all necessary dinnerware – truly a 'ready-to-move-in' setup. While I didn't get to use them, having such home-like amenities provided a wonderfully relaxing sense of comfort during my travels.
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Siak Meng Koh
One Bedroom Apartment (3~13Floor)
Date of stay: Jan 2026
Couple
1 reviews
10/10
Outstanding
Posted on Apr 23, 2026
Stayed here multiple times over the last 10 years. The beds are comfortable, room is clean and enjoyed the convenient of a kitchen and washing machine.
Response from Property: Thank you for your kind comments. It's a pleasure to welcome back long-time repeat guests like yourself. We are so pleased to hear that you continue to enjoy your stays and that our service has been exemplary throughout your stays. We look forward to your next visit!Kind regards,AbrahamGuest Relations ManagerOrakai Insadong Suites
Claidan
2-Bedroom Deluxe Apartment With Kitchen 3~13floor:Extra Person (over 6-year-old) Will Be Charged Upon Check-in
Date of stay: Jul 2025
Family
20 reviews
8.0/10
Very good
Posted on Sep 29, 2025
The location is good for exploring the alleyways of Ikseon-dong. Gwanghwamun, Jonggak, and Cheonggyecheon were within walking distance. The room offered a great view of Namsan Tower, and the night view was fantastic. The kitchen was well-equipped and the room was spacious, but the washing machine wasn't clean, so I wasn't able to use it.
Alex Tan81
2-Bedroom Deluxe Apartment With Kitchen 3~13floor:Extra Person (over 6-year-old) Will Be Charged Upon Check-in
Date of stay: Dec 2025
Family
2 reviews
10/10
Outstanding
Posted on Feb 3, 2026
The suites are perfectly located, with a wide variety of dining, shopping, and amenities all within easy walking distance. Additionally, the service from the staff is wonderful—they are exceptionally friendly and helpful.
Response from Property: Thank you for your kind words. We're very glad to hear that you enjoyed your stay and that the location and staff made your visit more enjoyable. I will pass along your compliments to the team. Hopefully, we can welcome you back again sometime in the future. Abraham, GRM
Guest User
2-Bedroom Deluxe Apartment With Kitchen 3~13floor:Extra Person (over 6-year-old) Will Be Charged Upon Check-in
Date of stay: Oct 2025
Family
8 reviews
9.0/10
Great
Posted on Dec 8, 2025
The apartment is located within short (< 5 mins) walking distance to the metro station and is close to the Insadong Main Street where you can find restaurants, cafes and interesting shops.
Thanks to the hotel staff, we were also offered an upgrade to 3 bedroom suite which provided us with a very comfortable stay for our family of 4.
Guest User
3-Bedroom Deluxe Apartment With Kitchen:Extra Person (over 6-year-old) Will Be Charged Upon Check-in
Date of stay: Oct 2025
Family
7 reviews
9.0/10
Great
Posted on Dec 1, 2025
This suite location is good . There is a convenient shop outside. The insadong street is just behind. There is a restaurant and coffee bean at level 1. There is washing machine and dryer.
Response from Property: Thank you for your comments and recommendation. I'm very happy to hear that you had a good experience staying with us. Please do come again soon!Abraham, GRM
DHPLE
2-Bedroom Deluxe Apartment With Kitchen 3~13floor:Extra Person (over 6-year-old) Will Be Charged Upon Check-in
Date of stay: Oct 2025
Family
5 reviews
8.5/10
Very good
Posted on Jan 26, 2026
Great place for families with the suites with multiple rooms. The hotel was fairly clean however a little but stuffy. In the winter they work with central heating so it is not possible to adjust the temperature. The rooms are therefore a little warm and stuffy. Location is good, little less crowded area with many stores and places to eat.
Response from Property: Hello and thank you for staying at Orakai. We're glad you enjoyed your stay overall. As noted, we do operate a central heating system. Each room has a thermostat to control airflow to the room. I do apologize if this was not set for a comfortable temperature and hope that this was not a major inconvenience during your stay. Kind regards,AbrahamGuest Relations ManagerOrakai Insadong Suites