Vatica Hotel Dongdaemun

It was the worst ever. I have never written a bad review, but it was really the worst, so let me share it. It's a long story, but I hope you will read it. The attitude of the man who only speaks Korean and is there late at night is the worst. First of all, even though we made a reservation for three people, the slippers, pajamas, and towels were all for two people. When we went to the front desk to get them, he said with a dissatisfied face and attitude that we were just going to sleep, with gestures, and we never got another set. We also needed bath towels, so we asked again, but he said to tell us the room number, but he didn't believe us, and he asked to see the room key, and when we showed it, he reluctantly threw the towels on the desk without even looking us in the eye. Since we were staying for several nights, we went to get new towels and toilet paper, and when we told the staff what we wanted in Korean and English, they said, "This?" and I'm sure they understood, but they told us to speak properly in Korean, and while they were paying us off, they told us to go back to our room in Korean, and in front of us as we were pressing the elevator button, they called us in a very angry voice to complain about us. I was so surprised that I gave up and went back to my room, but another staff member brought it to me. As you can see in the picture, I can't understand why we couldn't get what we were supposed to get when we asked for it. We didn't even ask for the room to be cleaned for one day, we just asked for the bare necessities. Because of this staff member, we couldn't enjoy our trip to Korea, it was stuck in my head all the time. The hotel was supposed to be a place to rest, but it was a depressing place. The room had stains all over the walls and futon, bloodstains? and lots of dust. The water drainage was also very poor, the toilet was behind the shower, so it was impossible to go to the toilet after a shower, and the exhaust fan turned off automatically, so the water smelled like mold, and it was very dirty. The room was dirty and the attitude was bad, so I recommend not staying here. Among them, there was one really nice staff member. It seems that one amenity item was missing from the front desk, so the male staff member came up to my room with me and brought it over, and was very kind. This hotel may be the result of that staff member.

It was nice that the station was relatively close. However, I was a bit concerned that there was a slight stain on the towel. I thought the space was large enough that I could spread out my carry-on suitcase.

It’s my first time staying here and I think it’s average in every aspect, but I think it’s okay in terms of having a bathtub👍 If you need it next time, you can consider it because there is a bathtub where you can relax 👍

The location of the hotel is very good, very close to Dongdaemun Clothing Wholesale Market. I stayed here for the second time. I booked a small room and was given a large room. The hotel is very clean and I am very satisfied👍