Embassy Suites by Hilton Seattle Downtown Pioneer Square

It took us quite a while to finally get into our room due to issues with the key cards not working. Had to make two trips from the 20th floor down to the front desk only to find out the problem was a low battery in the door lock. Once inside, we noticed the room wasn’t properly set up for four guests, as there weren’t enough towels provided. The bathroom design was also inconvenient. There are two sliding doors neither had locks, which makes privacy difficult. The air conditioning blew directly toward your face while lying on the bed, and the vents were too high to adjust. In addition, electric kettle, bathrobes, and slippers were not provided. On a positive note, the breakfast buffet was excellent. It offered a wide variety of choices, and the service was outstanding, making it a highlight of our stay.

We enjoyed our stay here, the room is clean, location is great, staff is friendly. Food at breakfast is delicious, the bar is super good! We will stay here again when come to Seattle.

nice hotel with nice service, but unable to arrange booking cancellation nor modification upon suddenly change in schedule

The beds were super hard and the one room was a Murphy bed that was worse then a pull out couch.

Nice room but the location is just all right as lots of homeless around. The parking fee isn’t reasonable(＄60/day). Generally it was a good hotel for the family trip.