Guest User
January 31, 2023
Very good restaurant, great view of the old town, the hotel is ideally located. The staff was always very friendly, no matter whether at the reception, in the restaurant or in other areas. We were very satisfied with the wellness area despite structural and time restrictions in the brine pool (outdoor pool closed due to the energy crisis). We were in the salt grotto, had two back massages each and used the brine bath inside. The restaurant on the 5th floor offers a great view and very good food - the half-board option isn't exactly cheap, but I really recommend it. Many thanks to the very nice staff. The following tips for the hotel: 1.) The siphon on the sink was completely leaking, the building services came quickly and repaired it - check carefully beforehand. 2.) The shower switches between warm and cold more frequently, sometimes more extreme - the building services could not eliminate the error, but was again very quick and friendly. 3. In the underground garage, a marten has eaten our cables in the engine compartment. We couldn't go home at first - fortunately the very good Skoda dealer in Schwäbisch Hall was able to repair the damage on the same day: MARTTEN TRAPS SHOULD BE SET UP.
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