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** Hotels, resort and entertainment orientation, but obviously the level is not enough. Considering the local situation, I think basically all is OK. Although the hotel level is higher than other local hotels, it is still not good for the integrity of international passenger service reception. The counter is not good at foreign languages, and checkin and checkout are slow. Finding occasional problems in the service requires passengers to confirm repeatedly. But still praise the waiter's attitude is very kind and friendly, try to meet the customer, but still unfortunately the enthusiasm can not fully compensate for the deficiencies of hardware and software. The room is spacious and tidy, the furniture is old but useful. The meal was unfortunately failed, and the simple change was not good taste and the amount was insufficient. Sometimes the breakfast time was not finished, and the waiter had cleaned it up. Although I saw that I entered the restaurant and kindly took the rest out to me, but the amount was small and I was disappointed. Fortunately, there is a snack shop in the hotel. I have survived several times of hunger with the instant noodles sold in this store. The hotel has a free airport transfer service, which is good. There is SPA facilities but I am not used, and the price is very cheap. I will probably choose this one for the next business trip. But it is recommended that other guests stay in the hotel, please check out the day or night before in advance, otherwise the waiting time at the counter will kill you in the morning, and it will be bad to delay the flight.

My family and I really enjoyed our stay at Pilgrim’s Inn. The room was spacious and clean and a very reasonable price and the staff is exceptional. The linens and towels were very clean and the beds and pillows were very comfortable. The bonus for us was the location. Pilgrim’s Inn is located right on the Mekong River so you have a beautiful view. There is also a park next door for early morning walks or just to stretch your legs after a long drive. Then there is Pilgrim’s Kitchen…You don’t want to miss out on their delicious food and coffee. I highly recommend Pilgrim’s Inn!

We have stayed in the original Avalon Residence and Avalon Residence 2. We have stayed in the original Avalon Residence 2. We have paid 150.000 kip for our room 403. We have been directly on site without booking online and that is what we recommend to do to make substantial savings. The Wi-Fi was low and sometimes could disappear sporadically. All was seriously disrupted at the third morning, while breakfast was served on the terrace of the second floor for a large French bus on a tour. It was only for them that was normal, given that it was in buffet according to our discrete comments. We told us we would order our breakfast in the reception lobby a little later as we did in the previous two mornings. It was 9:00 when we went down and found there was nothing on the courtyard or even coffee. However, breakfast was served up to 10:00. We were told we could still order. We have two cups of very cold coffee, we felt we were a burden without any explanation given the barrier of the language. We legitimately asked for hot coffee and only a cup was brought. The hotel was very comfortable and very comfortable, and the hotel was very comfortable and very comfortable. There was a climate of joke and discomfort that was regained on the ground by the young staff and we did not appreciate it. We also confirm that one or two small sanitary furniture have been subtilely used directly in our luggage. We always take pictures of our luggage before leaving for the day in all our trips. The room was very good and the room was very good. We haven't used the small swimming pool because the fresh temperature of the evening and the morning colds the water considerably. The older and male staff were exemplary cold. We were about 30 minutes walk from the city centre. It is a beautiful modern hotel but without lift when we were there. We wouldn't stay there again. We offer you some photos of the same kind.

From the 4 star rating and pictures thought this looked nice, but soon realised the pictures were not a reflection on the actual location. Will start with the positives: Ok now onto the negatives; Room was in need of repair - tv not working. Shower decided how hot / cold it wants to be - from cold to scolding and back to cold. Road to hotel is a muddy track which is not lit and walking back from the night market led to a nice mud bath for my shoes : legs. The pool was closed and very dirty. The grounds overgrown and in need of serious attention. Apparently 4 star - maybe many years ago, luckily only had a night stay and so glad. Recommend avoiding.

Staff is very friendly and helpful. The pool is very nice! and the gardens around the pool wonderful!

I like the ambiance. Helpful staff. They can speak english so easy to communicate. Reasonable price.

The 3-star Aura Residence offers comfort and convenience whether you're on business or holiday in Savannakhet. The property features a wide range of facilities to make your stay a pleasant experience. Facilities like 24-hour room service, free Wi-Fi in all rooms, ticket service, Wi-Fi in public areas, car park are readily available for you to enjoy. Some of the well-appointed guestrooms feature television LCD/plasma screen, internet access – wireless, non smoking rooms, air conditioning, desk. The hotel offers various recreational opportunities. For reliable service and professional staff, Aura Residence caters to your needs.

Rattanaphongphasouk Hotel is a popular choice amongst travelers in Savannakhet, whether exploring or just passing through. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. Free Wi-Fi in all rooms, Wi-Fi in public areas, car park, tours, dry cleaning are on the list of things guests can enjoy. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as complimentary instant coffee, mirror, slippers, internet access – wireless, non smoking rooms. The hotel offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at Rattanaphongphasouk Hotel.