Jozankeionsennishi, 3 Chome−105 定山渓第一寶亭留翠山亭, Minami Ward, Sapporo City, Hokkaido 061-2303, JapanSee Hotel Details
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1 night
Reviews from Real Guests
9.2/10
Great
296 reviews
Instead of simply averaging scores, we prioritise verified reviews and recent guuest stays, ensuring our ratings reflect the most reliable, genuine and up-to-date experiences.
Verified reviews
Location9.1
Amenities9.3
Service9.2
Cleanliness9.3
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All reviews(296)
Positive reviews(283)
Reviews with photos/video(157)
Relaxing hot springs(138)
Offers pick-up/drop-offs(36)
Tasty food(36)
Large rooms(26)
Classy environment(25)
Well designed(11)
Quiet & comfortable(11)
Negative reviews(13)
Guest User
Western Style Room with View Bath
Date of stay: Jan 2026
Travelling with friends
430 reviews
10/10
Outstanding
Posted on Mar 3, 2026
The hotel staff were friendly and helpful. The room was spacious, clean, and had modern, tasteful decor. They provided a wide array of toiletries and various bathrobes. The room layout was well-designed, offering a beautiful view outside the window, perfect for guests to relax. The room was fully equipped, with separate functional areas.
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Laaomiao
Japanese Western View Bath Room with Extra Bed
Date of stay: Jan 2026
Family
11 reviews
10/10
Outstanding
Posted on Feb 22, 2026
The room was a large, traditional Japanese style. The staff were very friendly and helpful. There's a lounge with complimentary drinks and snacks. The rooftop open-air onsen requires separate payment and reservation (the first picture is of the public lounge area). It's within walking distance of Futami Park.
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Anonymous User
Twin Room with indoor cypress
Date of stay: Dec 2025
Travelling with friends
4 reviews
9.2/10
Great
Posted on Feb 6, 2026
The room was clean and comfortable, although the water pressure in the bathroom was a bit low. However, it did have a small hot spring bath. The public hot springs had both indoor and outdoor options, and it wasn't too crowded when I went. There's a free lounge with various drinks, alcoholic beverages, and snacks you can enjoy freely. The included breakfast and dinner were also decent.
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Guest User
Japanese Western View Bath Room with Extra Bed
Date of stay: Dec 2025
Couple
12 reviews
9.7/10
Amazing
Posted on Feb 8, 2026
This onsen hotel is definitely worth the price. The environment and hygiene are excellent, and the room layout is fantastic. The yukata was the most comfortable I wore during my Hokkaido trip. The service was absolutely superb, especially the proprietress at the Kaiseki restaurant, Shoan. She was incredibly elegant and generous, giving us an authentic and meticulous Japanese service experience. The private onsen with a fee had average views. The outdoor public onsen was closed on the day of my stay due to cold weather. The indoor onsen, for a hotel of this price point, was quite ordinary. Therefore, I wasn't entirely satisfied with the onsen experience. All in all, while it might not be exceptionally surprising, this is a hotel that's well worth its price.
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6/9
JYHSHENZHEN
Japanese Style With Bed Room With View Bath
Date of stay: Dec 2025
Couple
9 reviews
8.0/10
Very good
Posted on Jan 8, 2026
The environment is beautiful, but the hygiene is pretty subpar. There was hair in the room when I checked in. Everything else was quite good though.
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Anonymous User
Deluxe Twin With Hot Spring Universal Design
Date of stay: Dec 2025
Couple
17 reviews
9.2/10
Great
Posted on Jan 6, 2026
Location: If you couldn't book the hotel's free shuttle or the Kappa Liner bus, you can take rapid bus #7 or #8 from Sapporo city center to Daiichi Hotel Mae, and the hotel is right there. There's also a bus to Sapporo Ski Resort that stops at the same platform.
Room Amenities: The room was clean, tidy, and very spacious, and it even had its own private hot spring bath.
I booked a package that included breakfast and dinner. The food was just okay, but there was a self-service bar and some snacks.
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6/7
timothychan77
Western Style Room with View Bath
Date of stay: Oct 2025
Couple
20 reviews
10/10
Outstanding
Posted on Nov 22, 2025
Superb onsen hotel with very chill lounge. Food was great and location is good. Ample parking spaces. Room was quite spacious with own private onsen. Public onsen is also very decent. Good place to stay in Jozankei 👍🏻
R AN
Extra larger Japanese Western Room with View Bath
Date of stay: Sep 2025
Travelling with friends
22 reviews
8.5/10
Very good
Posted on Dec 18, 2025
The room was quite spacious and clean, and the service was decent. I stayed for two nights, but the food was a bit repetitive and lacked any real surprises. There also aren't many dining options around, so choices are quite limited.
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Guest User
Western Style Room with View Bath
Date of stay: Aug 2025
Couple
9 reviews
10/10
Outstanding
Posted on Sep 16, 2025
It was an enjoyable stay.
The lounge area still open till late with different small snacks at different time intervals.
Books are available for sales at the ‘library
Guest User
Larger Japanese Western Room with View Bath
Date of stay: Oct 2025
Family
3 reviews
10/10
Outstanding
Posted on Dec 17, 2025
Great. There's even a free-flow bar at night!
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Guest User
Deluxe Twin With Hot Spring Universal Design
Date of stay: Feb 2026
Solo traveller
3 reviews
9.0/10
Great
Posted on Mar 7, 2026
Not the most convenient way to get if arriving on a international flight since there is no direct airport to Jozankei bus due to temporary or permanent suspension. However, once you arrive, the stress melts away with various types of onsen (in room, public, paid private, etc.) and the place feeds you well. The lounge area really knows how to keep the guest fed with assorted local delicacies from early morning (few pastries and Hokkaido milk with berries) to late night drinks and nibbles (rice, pickles, sweets and assorted Japanese sakes and beer). The onsen also is stocked with popsicles and full toiletries. The only subpar experience was the Kaiseki dinner which I felt it was just OK compared to many exceptional restaurants and ryokans in Japan that excels in gastronomy, on the other hand, the breakfast was tasty with great local selections (steamed potatoes with Hokkaido butter was so good). The room decor and feature is like many other ryokans in Japan and the service was also polite but not personalized nor attentive. Having said that, I would recommend this place but when I visited, most of the guests were foreigners and not Japanese.
Guest User
Larger Twin Room With Indoor Cypress Bath
Date of stay: Jan 2026
Family
1 reviews
10/10
Outstanding
Posted on Feb 19, 2026
good!
Guest User
Shiho Special Japanese Western Room With Private Hot Spring City View
Date of stay: Jan 2026
Family
20 reviews
10/10
Outstanding
Posted on Mar 8, 2026
The room is very spacious, and the private hot spring is fantastic. The lounge on the 2nd floor is super chill and great, and there's also a private hot spring that you can reserve.
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Guest User
Japanese Style With Bed Room With View Bath
Date of stay: May 2025
Family
41 reviews
10/10
Outstanding
Posted on Jun 14, 2025
Nice Onsen resort and we like the private Onsen inside the room. The room is huge but it will be great if it has international channels or even Netflix or YouTube. It provides transport to Sapporo so that is great. Nice free drinks and snacks at night.
6/10
bruce17
Japanese Western View Bath Room with Extra Bed
Date of stay: Nov 2025
Couple
40 reviews
9.0/10
Great
Posted on Feb 23, 2026
The hot spring was great, and the private bath room was very comfortable. The service, however, was just okay; aside from the older female server at dinner who was quite friendly, everyone else seemed to put in minimal effort. I wouldn't recommend it.