Anonymous User
February 8, 2024
Stayed at this hotel for 4 nights and had 3 buffet breakfasts. Had an unpleasant experience at breakfast on the first day. Because it was very cold, I brought a thermos cup to get some hot water in the restaurant and take it out to play. As a result, a male waiter in the restaurant came up and said NO. Ask him why? He still NO. Ask him if he can have a drink here? He still said NO. He had a translator with him. If he didn’t understand English, he could communicate through the translator. It didn’t matter if he kept saying “NO”... In the end, he still used the translator, and then he told him that heating was not allowed in the restaurant. You can only get water in your room. It’s my first time staying in your hotel and I don’t know this rule. You can tell me that it’s nothing to act like a police officer. Next, I made coffee and pressed the wrong button. The male waiter looked impatient, which made me really not want to have this breakfast... I reported the situation to the front desk that night and the front desk apologized. I hope this will never happen again. If it happens to others, it really affects the mood of the trip. The room is clean and small. Most of the hotels we stay in in Japan are not big, so the size matters.
Original TextTranslation provided by Google