Grand Metropark Bay Hotel Sanya

I stayed in a spacious room with a beautiful mountain view. The hotel is very big and a bit outdated , but the service is good and the bed is very comfortable.

Nice hotel and the staff also good so really recommend this hotel

Unfortunately this stay was not what was expected. It’s good if you speak Russian or Chinese other then that you can not communicate with the staff. Staff was mostly unfriendly and not helpful. Rooms are outdated. It smells like cigarettes in the whole building. They even smoke in the little shop within the hotel. Surroundings - there is a construction site at the moment that makes a lot of noises. Breakfast was mainly Chinese - the continental part was only dry bread. Very dirty and unorganized. Tables were loaded with dirty dishes of the previous guests. Pool is old and not even in the same building of the hotel. If you come for only a few hours for transfer - definitely okay for the price.

The location, comfort, and food were all very pleasant.

The hotel is very nice and so clean, there are all the tourist services in the hotel, the morning breakfast is varied, a lot of people and foreign tourists, The reception is excellent and welcome, and there was a girl named Aym in English 谢艳 in Chinese, very lovable, helpful and beautiful, I asked her for a sea view and she gave me a view of the sea and the mountain together 🤗🤗😍

Guys, the experience of staying at this hotel this time was simply amazing! From the warm reception at the front desk to Manager Orange personally helping me upgrade the room, as soon as I entered the room, it was spacious and cozy. The bedding was so comfortable that it felt like sleeping on a cloud, and the view outside the window was really breathtaking. During my stay, the hotel staff's service was also extremely thoughtful. On the day of check-out, the staff at the front desk arranged the airport transfer service for me in advance. The driver arrived ahead of time and drove me to the airport steadily, without delaying my itinerary at all. The whole service process was professional and meticulous. Every detail made me feel extremely warm. I sincerely appreciate Manager Orange and all the staff at the front desk. I will definitely stay here again next time and also recommend this hotel to all of you!