Yinyun Seaview Hotel Reviews

Response from Property: 尊敬的賓客，您好！感謝您三亞之旅選擇銀韻海景度假酒店，非常感謝您走心的詳細好評🥰！出門即是海邊，環境愜意宜人，房間我們也一直用心做衞生保潔，保持乾爽舒適。地理位置優越、交通便利，樓下掃碼電瓶車出行也特別方便。特別感動您對前台服務的認可，能幫您找回遺失的身份證並及時送還，是我們應該做的本分。我們始終把認真負責、貼心周到的服務放在第一位，感恩遇見您這樣暖心的客人。期待您常來海邊度假，我們隨時恭候您再次入住！

Response from Property: Dear Guest, Thank you for your valuable feedback! We are especially happy that your child enjoys the pool. Regarding the pool sand issue, we have immediately arranged for cleaning and maintenance; regarding the restroom storage issue, we will study ways to improve. Thank you for your guidance; we will do better, and welcome back anytime!

Response from Property: Dear Guest, Thank you for choosing Silver Rhyme Seaview Resort Hotel for your Sanya trip. We are very grateful that you took the time to share such a detailed stay experience. We are delighted to see your positive feedback on the hotel's maintenance. We are especially happy that you met our excellent butler, Jingjing, who responded promptly to your needs and assisted in arranging airport pick-up and bus service – it's our duty. Regarding the noise you mentioned, it's indeed as you said. The hotel faces the sea, and the sound of the waves is nature's most soothing white noise. Perhaps it is this unique "sea melody" that made you forget the roar of airplanes. We look forward to your next visit, so you can continue to enjoy the tranquility and comfort of the seaside!

Response from Property: 尊敬的賓客，非常感謝您選擇三亞銀韻海景度假酒店，非常感謝您抽出寶貴時間分享入住體驗。很高興得知您喜歡我們酒店優越的地理位置、清澈的海水、寬敞舒適的客房以及熱情周到的前台服務，您的認可是我們最大的動力。關於您提到的早餐種類豐富但部分基礎菜品有待提升的問題，我們非常重視。您的反饋已記錄並會反饋給餐飲團隊，我們將努力優化菜品結構，提升早餐品質。同時，我們也感謝您對周邊餐飲便利性的認可，酒店距離主要餐飲區僅約1公里，確實能讓您輕鬆享受更多美食選擇。期待您下次光臨時，能感受到我們更完善的早餐服務和更美好的入住體驗！祝您生活愉快！

Response from Property: Dear Guest, Thank you for choosing Silver Rhyme Seaview Resort Hotel for your Sanya trip and for your positive review! We are delighted that you enjoyed our king room with a balcony; the fresh air and comfortable environment ensured your pleasant stay. We also appreciate your recognition of our service and the delicious food at the restaurant downstairs. The beach is right outside our door, and our convenient airport shuttle service from Sanya Phoenix Airport takes only about seven or eight minutes, saving you a lot of trouble. We look forward to your next visit to Sanya, and we will continue to provide you with a thoughtful and attentive stay experience!

Response from Property: 尊敬的賓客，非常感謝您三次選擇入住三亞銀韻海景度假酒店，還用心寫下這麼詳細的好評！很高興您喜歡我們靠近機場卻安靜無噪音的位置，也滿意我們的泳池和近在咫尺的海灘。特別感謝您對我們員工的認可，我們已將您的表揚轉達給Helena，她得知自己的服務讓您感到驚喜，也十分開心。您提到的床墊偏硬、設施稍舊的問題我們都已認真記下，會在後續逐步優化，努力在保持乾淨整潔的基礎上，給您更舒適的入住體驗。期待與您第四次相遇，祝您旅途愉快、萬事順心！

Response from Property: Dear Guest, thank you so much for choosing Silver Rhyme Hotel for your trip with your elders! We understand the challenges of traveling with seniors, and your satisfaction with our convenient location, cleanliness, and airport pick-up service makes us incredibly happy. Seeing your elders satisfied makes all our hard work worthwhile. Silver Rhyme welcomes you home anytime and wishes your elders good health, longevity, and a pleasant journey!

Response from Property: Dear Guest, thank you so much for your thoughtful and attentive review! We are delighted that our considerate service, courteous and welcoming staff, and reassuring security ensured your comfort during your stay. The hotel offers electric scooters for rent, providing direct access to Tianya Town. The beach is just steps away, and there's a private pool for guests. Our staff regularly cleans and maintains the pool, adding convenience and enjoyment to your trip. We are also grateful for your candid feedback on the small detail of the bathroom lacking a door. This is crucial for our improvement, and we have carefully noted it and will actively work to optimize it, striving to provide you with an even more perfect experience. We look forward to your next return, where you can continue to experience the warmth of the sea and our hospitality!

Response from Property: Dear Guest, Thank you for choosing Yinyun Seaview Resort Hotel for your Sanya trip. Located within the Coconut Dream Corridor scenic area of ​​Sanya Bay, it is a true beachfront resort hotel. We are honored that the hotel added to your and your family's holiday. Thank you for your positive feedback on the service of our customer service representative, Jingjing; it is our pleasure to serve you. We look forward to seeing you again at Yinyun and wish you all the best!

Response from Property: Dear Guest, thank you for choosing to stay and leaving a review. Regarding your feedback, we respect your honest experience and would like to objectively state the following: the hotel has all necessary licenses and operates in compliance with regulations; all online images are actual photos and there is no false advertising. Due to its proximity to the airport, there are objective environmental issues in the surrounding area, which we have already mentioned on the page. We will continue to optimize and upgrade soundproofing and facilities. Breakfast is provided according to standard, and we will continuously improve its taste and variety. Regarding hygiene, we strictly adhere to the principle of one-guest-one-change and one-guest-one-clean policy; we have carefully investigated your feedback. We humbly accept reasonable suggestions and will continue to improve our service and guest experience. We wish you a safe journey.

Response from Property: Dear Guest, Thank you for choosing to stay at our hotel and taking the time to share your experience. Regarding the room name and sea view you mentioned, we will further optimize our room type display. We sincerely apologize for the dining discounts you raised during the Spring Festival. We regret that we were unable to provide you with satisfactory discounts, causing you a negative experience. Operating costs, including ingredients and labor, did increase during the Spring Festival. To ensure guests could dine at stable prices, we insisted on maintaining our restaurant prices and therefore temporarily adjusted our discount policy. We sincerely apologize for not being able to meet the expectations of all our guests. We have always adhered to honest operation and providing honest service to every guest. Your constructive suggestions are very important to us. We will carefully review your feedback and continuously optimize our services and policies. We look forward to serving you again in the future. We wish you a pleasant journey and all the best!

Response from Property: 尊敬的客人，您好！非常感謝您選擇入住我們酒店，並與我們分享瞭如此詳細的入住體驗。我們很高興得知您對海景房的景觀、寬敞的房間空間、乾濕分離的衞生間設計以及舒適的被褥感到滿意。陽台的晾衣架確實是我們為方便客人特別設計的，能夠為您的旅途增添便利是我們的榮幸。我們酒店距離美麗的海灘僅50米，能夠讓您隨時感受大海的魅力。非常高興您喜歡這裏的海景和便利的地理位置。感謝您對我們酒店的推薦！期待您和家人再次光臨，享受更多美好的海邊時光。祝您生活愉快，旅途愉快！

Response from Property: Thank you for your honest feedback and recognition! Our company always prioritizes high cost-performance, hoping to provide our travelers with a comfortable stay at an affordable price. We are also delighted that the room facilities met your expectations. Regarding the difference between the pool and the official photos, it's because the photos were taken in summer when the flowers are in full bloom, so there might be slight variations. If your primary purpose is travel and leisure, our location and value for money are indeed very suitable. We look forward to providing you with an even better experience next time. Have a pleasant trip!

Response from Property: Dear Guest, thank you so much for your high praise of our hotel! You mentioned that the hotel's proximity to the airport makes it convenient to catch early morning flights, which is indeed a major advantage. There's also a beach and newly built walking trails nearby, perfect for leisure and exercise. Our complimentary airport shuttle service will also make your trip more convenient. Our hotel also offers thoughtfully appointed and comfortable guest rooms and a attentive service team, ensuring you feel right at home. Thank you again for your support and recognition. We look forward to your next visit and will continue to strive to provide you with an even better experience!