Shandouwangmeiyaochen
October 14, 2023
The room is relatively large and clean, and the quilts and sheets are clean. The main disadvantages are: First, the attitude of the front desk staff is bad, even bad, and they force the hotel to scan their faces. I said that according to the "Personal Information Protection Law of the People's Republic of China", the hotel cannot force guests to scan their faces. The law has It is clearly stipulated that you can register your ID card, but after negotiating for a long time, it is not possible. The security guard even said, you are not a fugitive, what are you afraid of? They said they wouldn't let me stay and refunded my order. Is this the attitude and quality of hotel staff in a tourist city? I said that if you cancel the room I booked and do not implement the requirements for entering into a contract in the Contract Section of the Civil Code, I will ask you to double the compensation, and they gave up. In addition, if the local public security department requires hotel guests to scan their faces, then this department is knowingly and breaking the law. As a law enforcement department, it should take the lead in enforcing the law, creating a good legal environment, and creating a harmonious business environment. However, this is not the case. It was originally a pleasant trip, but because some departments did not enforce the law and the hotel industry staff did not understand the law, I was in a very bad mood and the satisfaction of this trip was greatly reduced. The original three-day inspection trip was changed to one day. As an international tourist city, Sanya should create a better business and tourism environment in accordance with national laws and regulations, but in fact it has brought a very bad feeling to guests, which is really regrettable. For this reason, I will complain to the mayor’s hotline 12345. Secondly, the noise in the room was too loud and I couldn't sleep at all. I had no choice but to put on earplugs to sleep. Thirdly, the quality of the TV was too poor and the remote control was broken. For this problem, I was disappointed by the service attitude of the front desk that night. There is no way to report it to them.
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