Linens had cigarettes burns. Towels were stained or dirty. Insects ran around in plain sight. We didn't stay a single night because it was so bad. The duty manager was a pig. He was rude and argumentative and never sought to solve any of the complaints. Instead, he said we got what we paid for. He also said our problem wasn't with the hotel but with ******* which booked a basic room. I want my money back.