Awesome staff, all front desk persons speak English, hugely important for non Spanish speakers. Staff super friendly and helpful, plus they are responsive and accurate - a rarity in DR !! This place is truly a "gem" is DR ... Bran New property !!!
*Only down side, if there is one, is the waiter service, this is typical to any country that includes tips for food servers... DR is notorious for this - waiters will never make eye contact and basically ignore you (this is a culture thing in DR - same as France... ) You actually have to wave your hands in the air to get ANY attention, this is not a reflection on the hotel, but a culture thing ....
This will be my"go to" place when in Santiago!!!
The rates do not include taxes on the web site (typical) - but even after taxes the value/cost is well worth it .. I paid about $160/night... in line with US so NO problem ..
Also- parking is very secure... VERY important in DR !!