lila b
April 12, 2024
How to start? Our experience at Tortuga Bay was terrible. We went as a family and the air conditioning in the room didn't work. My children and my 80-year-old mother-in-law were suffocating from the heat. We asked the receptionist for help, who told us that his salary was only paid until 9:00 p.m., among other useless rudeness. The hotel is very far from the port, it's in the middle of nowhere and there is no service after 9:00 p.m. The all-in is a lie, poor breakfast, lousy lunch, water juice... We never tried dinner for our mental health. In short, I do not recommend going to Tortuga Bay hotel, it can ruin your experience in the Galapagos.
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