Villa Santa Catarina

The accommodation looks just like the pictures – the room was clean, and there were some nice shared spaces with options to play ping pong and billiards. However, there were a few downsides. The room didn’t have blackout curtains, so it got very bright as early as 5 AM. The front door was quite thin, and there was constant noise coming from a generator house next to the room. The staff were professional, but we didn’t feel the genuine friendliness we’ve experienced in other places. Breakfast was decent, though it felt a bit soulless and was relatively expensive for what it offered.

We absolutely loved this hotel right in the middle of Santa Catarina Palopó. Away from the busyness of Panajachel but a close drive into town if you need to access things or take the lanchas to the other villages. We took tuk tuks to get around and there was also parking at the hotel. The town itself was super charming and it was also easy to get a private lancha from near the hotel. All the staff was super kind and attentive and the entire hotel was well maintained and spotless. Beautiful views, we absolutely would come back here! Check out the town, there’s an incredible candle shop, coffee shop and beautiful textiles to purchase and support the local artisans right outside the hotel.

The property is well maintained and clean. The restaurant in the hotel is okay but they are very pushy on tips and did not appreciate that. The customer service in the restaurant was also okay as they were not very attentive. The TV in the room did not work and I had to ask for almost everything. The room has no hair dryer, not enough lights, excessive ants/bugs, and no mini fridge. Also, the location is not the best as there is not many walkable restaurants and activities. The views from hotel are stunning but not really satisfied.

This was the perfect place for views, great food and some r&r. I will be recommending this place to everyone the pool and hot springs were the perfect end to each day. A great location to be able to have access to the town. Also close to the mirador hike!

The shower curtain had mold on it. The staff were cold, some waiters cracked a smile, but smiles and friendliness was limited. Overall very relaxing place and the food was good. I had an excellent massage in my room by Blanca. I recommend Blanca for massage.

The staff are all AMAZING go out of their way to help. Have the best sunrise & sunset view ever seen. I love love my stay here

The lovely Hotel Villa Santa Catarina is Guatemalan-owned. Beautiful two pools, great view of the lake, and a short tuk-tuk ride to Panajachel. The restaurant on site is fantastic for breakfast, lunch, and dinner. Room was spacious - no A/C, but not a problem with the cool lake breeze at night.