Hotels with Breakfast in Santa Ana

We had the opportunity to stay at this location for the last part of July. We had a number of swimmers that were attending two separate swim meets and the hotel was beyond accommodating. Rooms were clean, swimmers were fed each morning (and that is a huge feat), and the staff bent over backwards to ensure the conference room was cleaned before each team meeting.

The location is excellent, surrounded by resort hotels, the air is good, far from the airport, very quiet, the rooms are very clean, the staff Lautua is very enthusiastic, the swimming pool is bigger than a five-star hotel, my preferred hotel in Irving!

paper towels always great place to stay at price is always right they may not have a restaurant anymore but they have a convenience store icoffee everything open 24 hours

So 2 of my colleagues and myself, checked in on 1/3 for a company training for one week. The company paid for room, tax, parking and breakfast daily. I was asked for my card for incidentals (who even has incidentals anymore since everyone has a cellphone and a Netflix account, but I digress). My card was charged $1,000 for incidentals. Yes, you saw that correctly, $1,000. When I called down to the front desk, I was told it was a mistake and they apologized. They also comped my dinner for the evening. No worries, continued my week of training. I noticed however, at the end of the week, the $1,000 was still on my card. When I asked why, I was told by a different front desk agent that the hold was put on my card ”just in case my bosses card did not go through.” What? So if I was traveling on vacation, would they ask for my best friend's card ”just in case my card didn't go through?” Again, the apology, and EVENTUALLY the money was put back on my card. Fast forward to our 2nd week of training. This time, I called the hotel directly to express my displeasure with the previous week. I was assured that there would be no issues. And was told they had staff that was training. Myself and my same 2 colleagues check in again on 1/10. I give my card for incidentals. A $40 hold this time. Perfect! We are off to a great start. The stay went well. And no issues when checking out. Until today. There is a $20 and a $48 CHARGE, not a hold, to my card. I call the hotel, and was told the $48 was for parking and they have no idea what the $20 charge is for. What? So they did a credit for the $48, but said I need to call the bank for the $20. Marriott is normally my go-to for travel but i have never heard of this crazy policy of charging a guest's card ”just in case the company card declines.” Needless to say, I will be letting my company know about this. They should definitely find another hotel to put employees in when coming to town.

Stayed 2 nights visiting friends and family in the area. Very clean & comfortable room. Larger than I expected. Requested quiet room & had no problem with street noice. Did not have any chance to eat at their restaurant. Very close to highways & attractions. Highly recommend.

it was OK, but not good for people who come for business trip. There is no conference room here....it's a pity

We were helped out by Shanice, immensely. We had been traveling cross country and were exhausted. Shanice was super friendly and accommodating going the extra mile to get us checked in and comfortable in a great room. I can’t say enough complimentary about her service!

No blanket No fresh towels Tv didn’t work No AC -Asked more than a handful of times only for them to tell us it was broken on the 5th night (mind you we stayed for 7) -Double charged and have yet to feel any sense of relief. After the 3rd time of bringing it up the front desk replied with “oh f*^*)” as if they had no recollection of the situation. Staff communication was terrible. On the site it says shuttle service to and from LAX. Spoke to front desk before our departure date, got both our check out time and shuttle time wrong- ended up paying for a $75 Uber to the airport. Advice; this place is surrounded by other hotels, take a look around

I was charged a $100 late check out fee when I did not even check out late! Beware of the fraudulent charges added for no reason!! Betty at the front desk is the rudest person that makes the company look bad!! I called from the room to ask why the were calling me at 10am and she said, “We did not call you!” I told her that why are they calling me at 10am when checkout is not till later and she said check out is at 12:30 and hung up on me. I called back and I told I asked why she hung up on me if I was asking her a question and her answer was that because she had answered my question and then she hung up. I left on time and when I leave the property we receive an alert for a $100 late charge fee. This extremely disappointing and even though I do business in the area my colleagues and myself can take our clients else where! I am looking forward to hearing back from the manager Sandy Warner, which is the general manager of the property, to get that charged disputed and refunded! Even after this bad experience i can say that the two pleasant and professional front desk representatives that helped, Priscilla and Klum did help alleviate a bit of the distress by helping me in pointing me in the right direction so that o can take this higher up to their general manager. I hope this all get resolved as it should because this is clearly not right!!

We stayed in several BW plus properties near UC Irvine and this was the closest, most convenient, and most business like compared to other BW plus in the area. It is located in a hotel row, right beside the hampton inn, but with a more friendly rate. The room is not the largest but fits a family of 4 - two teens, comfortably. It does have all the BW plus amenities, including a full hot breakfast (one plate per person, keep your voucher, menu varies daily), although not self service but sufficient for your needs, plus it keeps the rate low. We actually stayed twice in this property, and the first time, I was going to quibble that the hotel has a BW plus label without a waffle machine for breakfast, but on our second stay, about a week later, the waffle machine was there (although not self-service). So I am grading 5 for location, cleaness, rate and convenience, and grading a 4 for room size and breakfast. All in all, I think this is the place to stay when in Irvine for a quick stay.