Laurentia Hotel Boutique

The room wasn’t what I reserved, dirty, noisy the staff wasn’t helpful. The images on the website don’t match the actual place, they even changed the name of it

Very clean. Lovely and very helpful staff. Alejandro and Yvonne were so friendly and helpful with finding places and activities in the area. Very safe. Delicious breakfasts. And just so very relaxing while being within walking distance of many things.

It was a different hotel name took me over 45 minutes to find a hotel with that name since they chathe name and no hody notify thehotel was having issue with plumbing and sent me to another hotel very horribly experience

Room was great. AC was awesome. Alejandro was the best! He was so helpful and friendly our entire stay. Only thing I'll note was that the water from the shower was FREEZING

I woke up on the morning of my departure with numerous insect bites all over my body, consistent with bed bug exposure in the room. I experienced severe itching, swelling, and physical discomfort as a result. I had to leave immediately for my flight and could not notify the front desk in person, but this is a serious sanitation and guest safety issue. I have photographic evidence of the bites. This stay caused physical harm and distress and did not meet basic standards of cleanliness or safety.