Latest Reviews for San Marcos Hotels

Holiday Inn San Marcos-Convention Ctr Area
4/523 Reviews
I had an initial bad experience with the front desk clerk. I originally gave this hotel a bad review. However, after finally getting in touch with the manager I saw this hotel in a different light. The manger was genuinely embarrassed and sorry. She went above and beyond to make things right and it was not fake. I could tell she was genuinely disappointed in the way the staff treated me and ruined my stay. One person having a bad day shouldn’t define the whole charter of this business. I am so happy that my issue was taken seriously and addressed. I will stay here again to see their improvements.

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