Mision Express San Luis Potosi

It was not so clean, was smelling like food, because the restaurant is in an open area. the staff do not have good communication.

Kind and helpful staffs. Spacious and comfortable room. Located in the industrial area, therefore good for business trip. Great buffet dinner.

I was first time in this hotel 5 years ago when it was brand new. Now again, in September, and it looked very bad, room was very dirty, everything was falling apart, like no maintenance was done until then. Didn't even have toilet paper in the room. I had to check out one week earlier than planned due to business reasons, they promised me refund for my excess nights, gave me printout of payment statement, but even after more than 1 month I didn't get my money. They don't answer the phone, or if they do they don't understand English, or if they do, they hang up or just leave the phone ON and go away. I contacted them on provided email but didn't get any answer. There is a lot of police staying in hotel, making lot of noise in the morning and during the night. Every few days I couldn't get into my room, had to go back down to reception to reprogram key-card. Every morning and evening there was congestion on the road, so driving to/from hotel was a nightmare. It took generally 10-15 minutes than what google maps suggested, but I had some days when I was "driving" for 40-60 minutes more. I wanted to play it nice and don't leave bad review but at the end, they DO deserve it. Food was not so good (according to my Mexican colleagues), but there was variety of choice. Over all, I am extremely dissatisfied and disappointed in that hotel and won't come back unless to get my money!

Great pet friendly hotel. Very comfortable and they upgraded me to a VIP ROOM

Very comfortable, great place, BUT there are no convenient restaurants, and the hotel food is mediocre. There are some new restaurants opening nearby soon. Also - Important to know - Google maps will not get you here. You must enter the hotel address into your gps, or you will never find it.

There was not electricity,either water...I did my claim and speak with the manager EUGENIO GARCIA...PHONE...444-715-7231...because I need my money back asap....rooms 218.... He told me that you will refund my money,because I did my reservation with you,so...PLEASE CALL HIM..he will tell you what was the problem.....

The staff are so bad house keping is so rude

Nice & clean