Somos Hotel

Check in process requires a pin code to enter the room. However my pin code did not work so front desk attendant needed to come up with me to change the pin from his phone. After that it worked. There are no elevators in this hotel, I was on the second floor and the attendant offered to help me bring up my suitcase. The room itself is very small. Barely enough space for the bed. There is a door that opens up to the room next door. It is very thin since I could easily hear the person next door moving her bags and coughing. Two pairs of earplugs and two eye masks were provided in the room. Air conditioner worked. Unlike the listing, there was no window in this room. The towels were very dirty. One of them had dozens of dark spots on them, the other had red marks. Also, the last guest left a bottle of shampoo behind the shower curtain which was not removed. This means that cleaning is not very thorough since it would easily been seen if the shower curtain was moved. Fixtures and furniture in the room are quite basic. In the shower it looks like they did not even install a shower enclosure so the water simply sprays on the painted wall. Overall I would not stay here again but depending on the price you might be willing to live with the cleanliness and noise issues.

Safe place to stay. Have great facilities and convenient chargers available in a private bed. Nice co-working space.

The Somos Hotel is a great short term stay option for those needing to get a room for the night before a cruise, or other single night stays. The staff are great; super friendly and helpful when approached. The amenities are great for the Star class of this hotel. Free coffee, filtered water, microwave, computer usage, printer usage, etc. are included. The rooms are very small and the walls are paper thin, so you will hear everything in the hallway and your neighbours’ rooms. Therefore, do not expect a good night sleep. The staff are off duty from about 2am to 8am. It’s around this time teenagers start running around the place causing noise so be warned (at least this was my experience). The rooms are pretty clean and basic otherwise.

Excellent hotel. Lovely staff. A great location for LGBTQ.

Fabulous place! Staff incredibly friendly and helpful. Dinner suggestions were perfect, just such nice people. Room was small but adequate and super clean. 2 thumbs up. The only thing that would make this better is an elevator, but we had help with our bags so it wasn't so bad. Will definitely stay here again. So close to everything and we walked to Condado Beach.

Room was smaller than I expected, very noisy room thin walls could hear the person next-door snoring all night, ghost staff after 7 PM, no refunds when I went to move out, I had paid for trip insurance $39 through ******* now the hotel tells me they process what they have to, and I have to deal with ******* who also has goast staff and no live personnel to speak to and I’m hanging with that refund.