Grand Marques

The bathroom was not clean, a lot of black mold in the shower that was never cleaned. The toilet has no cover studies have shown no lid leads to fecal matter going everywhere. Toilet paper is super thin. SUPER NOISY, you will have a hard time going to sleep and will be waken up super early, there is a window in the bathroom that opens up to the hallways and I’m guessing that’s the reason I’d wake up smelling sewage early in the mornings. Room was 301 do not get a room close to the street it will be noisy, green bed pillows and covers are so old they are smelly like they are never washed. Towels were so worn out they were see thru you couldn’t dry yourself with that and they are definitely toddler sized.

Walkable to the tourist places restroom could of been a little bigger

Rented the standard room and stayed there only for one day after realizing the bathroom was too small and room had no windows. Decided to upgrade to a room with balcony which was perfect. The size of the bathroom was also a good size which included a jacuzzi. The balcony view was very nice which let you take in a great view of San Juan de Los Lagos.

The room is too small no air dryer no iron just the room

Hotel, was very very noisy, beds are extremely hard. Lobby service was great and the coffee, but probably won’t stay here again.

Great location. Valet was helpful since parking can be tight. Room was just what someone would need for a quick visit. The only downside is the noice which is to be expected in a city such as San Juan. Ask for a higher level room and avoid the end of the hallway. Other than that, it a perfect spot to park, stay and explore the beautiful city of La Virgin de San Juan.

Hotel staff was super nice and friendly. The part that makes me give 2 stars is the noise all night long. The rooms have little to none sound proof and you can hear EVERYTHING. The noise from the halls, other guest, and the garage door at ground level was incredibly loud even after 2 am. If you need to rest and the noise is a problem for you, avoid it, and look something else.

This property needs to be upgraded. The beds are very uncomfortable. At night all you can hear is people yelling across the hallways and doors being slammed. Wouldn’t be staying here again!

Very nice and helpful service. Will be my “go to” for this town.