Although the scenery is beautiful, there were many negatives for this hotel that outweighed the “good”. WiFi connectivity was good throughout the hotel, but not excellent. Food that was advertised was no where near what was presented…very disappointing. 2 out of 5 restaurants for dinner were good such as Baja grill and Dozo Asian. However, the service at these restaurants are hit or miss. At times you have to wait over a hour just to be seated and sometimes just 20 minutes (for a party of 2). There is NOT a swimmable beach. The room that was given had 2 showers that 1 did not work. SOO MANY KIDS, so if traveling as a family this would be great for you, not as a couple trying to relax! Here’s the biggest negative though, they tried to pressure us into getting a membership. They made it sound like it was just a couple minutes sign up thing but we were later told that we had to sit through a 90 minute presentation and do much more. We immediately declined and they told us “no hard feelings” but there were. Few of the workers that were trying to convince us to get the membership clearly had hard feelings. Simply, we would never go back to any Ziva resort. The entertainment was decent with nightly shows, but many parts felt forced. Especially with their brain washing ridiculous song that they kept forcing us to dance to after EVERY SINGLE ACTIVITY. Overall, it was a getaway for us but now we know not to return for these reasons.