Best Western Lanai Garden Inn Suites

The staff were very helpful. The hotel was accessible. It's easy to book an Uber or Lyft. It's near Japantown too. There's a heater and bathtub.

Ver nice people working there.

Downstair room was a terrible choice, people could be heard upstairs walking around. Lots of noises and banging, house keeping kept knocking on door, overall got 2 hours of sleep because of the constant noises.

This review has nothing negative against the hotel, but everything to do with the homeless population around the area Negative - Woke up at 2am to hear someone getting stabbed at the homeless camp just outside my window. Wish I knew these people were here. would have chosen another hotel. Positive - Senaida at front desk was amazing. I was upgraded to the jacuzzi room, and it was amazing. Loved it. She even understood my concerns and gave me a partial refund on my stay. Thank you Senaida.

My room window opened to a homeless encampment. They were loud and woke me up in am. Morning food was great

Room was clean and quiet the staff was nice you get coffee and juice all day free but there is a huge encampment outside as your "view" from the hotel which made us feel uneasy

first night we were assigned room 211. That room if right at the corner of the freeway, it is noisy and feel unsafe. The morning after first day, we asked to change to another room, it is nice and not noisy from the traffic. We were very satisfied with the staff.