Relais Santa Chiara Hotel - Tuscany Charme
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in San Gimignano

Relais Santa Chiara Hotel - Tuscany Charme

Health Protected
Via Giacomo Matteotti, 15, San Gimignano, Tuscany 53037, ItalyShow on Map
When you stay at RELAIS SANTA CHIARA - TUSCANY CHARME in San Gimignano, you'll be in the historical district, within a 15-minute walk of Historical Torture Museum and Museum San Gimignano 1300. This upscale hotel is 0.7 mi (1.1 km) from Casa e Torre Campatelli and 0.7 mi (1.2 km) from Ornithological Museum.Show More
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hotel overview picture
4.2/5Very Good·Cleanliness: 4.2
All 58 Reviews
Amenities
Sunbathing AreaOutdoor Swimming PoolPrivate ParkingBarLuggage StorageWake-Up Call24-Hour Front DeskWi-Fi in Public Areas
All Amenities
Surroundings
Airport: Florence "Amerigo Vespucci" Airport
(66.6km)
Train: Toscana Principe Railway Station
(20.7km)
Train: Siena Train Station
(35.9km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Superior Double Room
7

Superior Double Room

1 Queen bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Towel
Garden View
Room Details
Check Availability
Comfort Double Room
5

Comfort Double Room

1 Queen bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
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Basic Room
7

Basic Room

1 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability
Basic Room, Hill View
4

Basic Room, Hill View

1 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability

Guest Reviews(58)

4.2/5
Very Good
Verified Reviews
  • Cleanliness4.2
  • Amenities4.2
  • Location4.2
  • Service4.2
Guest User
March 11, 2024
Sadly there is little I can say to recommend this hotel. Having said that I will start with the good parts. Although very tired looking and in need of some investment (bedrooms & bathrooms) it is kept clean. The gardens and pool appear well maintained though we never used them during our stay. The veranda to our standard double bedroom was larger than the room itself and had a beautiful view of the Tuscan countryside which was stunning . On arrival Marco (on reception) tried to book us a taxi to a local vineyard tour we had booked on impulse a day earlier . Sadly seems a taxi service in this more rural location is scarce. Marco was a real star and explained the vineyard was on his way home and since his shift would be finishing soon he would take us. This was so kind of Marco who refused any payment from us. Thankyou Marco . Now for our not so complimentary comments regarding this hotel . The standard double bedroom Is tiny even by Italian standards. It was really awkward for two adults with cases to move about the room without bumping into one another. The bathroom was clean but in need of modernisation and was accessed by a sliding door .The shower was one of the smallest I’ve seen with a shower door that was would fall from its rollers at every opportunity. The shower tray looked stained yellow and dirty. See pictures. The bedroom appeared to have a triple mirrored sliding door wardrobe but it quickly was evident it was actually a partition between our room and the next incorporating the sliding door to our bathroom … bit weird. Sound proofing was awful. We could hear our neighbours on the toilet and showering , together with other night time noises I shan’t detail in this review. I doubt any money has been spent on our bedroom since the 1980s. There were no tea or coffee making making facilities in our room but there was a small fridge contains 2 glasses and 4 bottles of water. Breakfast was OK but not great and the waiting staff were not particularly welcoming . All in all I felt pretty disappointed with this hotel . It’s the 4th we have used on our current trip round Italy and is by far the worst . I don’t honestly see how it has 4* on this site .
Guest User
July 16, 2023
Upon arrival, we were welcomed with a complimentary welcome drink which is a small but sweet gesture of the hotel. The beds and pillows were comfortable, and the room was quiet and peaceful. I would highlight the shower gel and shampoo provided by the hotel, which contained organic extracts, and I liked them so much. The size of the room was not that great, but it satisfied our needs for one night. Last but not least: breakfast. It was a fantastic 5-star breakfast regarding both its variety and quality. The staff was also ok; the waitresses at breakfast were helpful and quick. Pay attention to parking; book it in advance or leave the reserved area after checking in to avoid some extra parking costs. All in all, we had a great time here.
Guest User
June 25, 2023
This place is great value to allow a visit to San Gimignano. About 500 metre walk from the walls, lots of parking (15 Euro fee). Rooms were simple and clean. Small bathrooms with a shower curtain that stuck to you…..minor issue! Great views from the rooms and breakfast was included and good. Definitely recommend this hotel as part of a road trip through Tuscany
Jennifer
October 30, 2023
We loved our stay here! The breakfast was incredible! The room is big and the staff are wonderful! Loved the pool and grassy lounge area! Walking distance to restaurants and shopping.
Helene
November 7, 2023
The location is great, very close to the centre. Breakfast superb! Rooms clean, nice garden
Eloy
September 19, 2023
Overall, the property was nice but the reason I give it three stars is because I booked a room with a hill view and they gave me a completely different room with a view of the parking area and a house. They claim they overbooked the rooms but upgraded us to a “Suite”. They didn’t inform us of this until I complained about it and acted as if there was no problem at all. Had I known this I would have booked another property because let’s be honest, the view is everything in Tuscany. Not an awful experience but I would probably recommend booking another property if a balcony view is a priority for you.
Guest User
September 8, 2023
This hotel shows great potential with its on-site parking, breathtaking views, impressive pools, and modernized spacious rooms. The dining experience is equally praiseworthy. Most of the staff were extremely helpful, friendly, and delightful, offering valuable recommendations for nearby vineyards. It nearly earned a 5-star rating from me. However, our stay was marred by a few instances of rudeness from 2 members of staff, notably the initial reception encounter, which was later apologised for. The absence of an individual air conditioning unit in our room was disappointing, despite attempts to address the issue. Unfortunately, we had to contend with discomfort due to the lack of cooling options. Interestingly, our friends in room 301 had a room with a functioning AC unit, providing a comfortable and chill environment. Additionally, the mosquito problem was a significant downside for us. Despite our best efforts with repellent and lemon soap, my child ended up with over 20 mosquito bites. In contrast, our friends in the cooler room remained bite-free. Overall, the bites made it not our favourite hotel during our 8 nights in Tuscany and Bologna. A little added investment and staff training and this could be quickly rectified.
Guest User
January 31, 2023
We had the countryside view which we booked with no regrets! We saw god’s beautiful painting of the sky above the tuscan hills. Our room was clean and beds were comfy. We had to leave super early and we were accommodated with coffee and some croissants so i cant complain. We will stay here again! Location was excellent, you can walk to the town center easily..perhaps about 10 min.
Lee
July 26, 2023
Good hotel with excellent staff on hand to make your stay a pleasant one. Plenty of loungers in the gardens by the pool also, if you want to take time out. Rooms are very comfortable and offer excellent views should you wish to upgrade. Only a short walk in to town also. Definitely recommend.

Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: 07:00–10:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeContinental
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Clean
  • 4.2/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 1991
  • Renovated: 2015
  • Number of Rooms: 41
When you stay at RELAIS SANTA CHIARA - TUSCANY CHARME in San Gimignano, you'll be in the historical district, within a 15-minute walk of Historical Torture Museum and Museum San Gimignano 1300. This upscale hotel is 0.7 mi (1.1 km) from Casa e Torre Campatelli and 0.7 mi (1.2 km) from Ornithological Museum.

Don't miss out on recreational opportunities including a seasonal outdoor pool and bicycles to rent. This Tuscan-style hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby.

Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:30 AM to 11:00 AM.

Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.

Make yourself at home in one of the 41 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

Services & Amenities

Outdoor Swimming Pool
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Frequently Asked Questions

How much does it cost to stay at Relais Santa Chiara Hotel - Tuscany Charme?

Prices at Relais Santa Chiara Hotel - Tuscany Charme are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Relais Santa Chiara Hotel - Tuscany Charme?

The closest airport is Florence "Amerigo Vespucci" Airport. It is 66.58km from the hotel and approximately a 56minutes journey by taxi.

What are the check-in and check-out times at Relais Santa Chiara Hotel - Tuscany Charme?

The check-in time is after 15:00 and the check-out time is before 10:00.

Does Relais Santa Chiara Hotel - Tuscany Charme provide airport transfer services?

No, the Relais Santa Chiara Hotel - Tuscany Charme doesn't provide airport transfer services.

What amenities and services does Relais Santa Chiara Hotel - Tuscany Charme have?

Relais Santa Chiara Hotel - Tuscany Charme has the following amenities and services: Pets allowed (additional fee), Outdoor Swimming Pool, Sunbathing Area.

Does Relais Santa Chiara Hotel - Tuscany Charme have a swimming pool?

Yes, Relais Santa Chiara Hotel - Tuscany Charme has a pool. Pool type: Outdoor Swimming Pool.

Does Relais Santa Chiara Hotel - Tuscany Charme have fitness amenities?

No, Relais Santa Chiara Hotel - Tuscany Charme doesn't have fitness amenities.

Does Relais Santa Chiara Hotel - Tuscany Charme provide Wi-Fi?

Please view the amenity list on the hotel page.

Does Relais Santa Chiara Hotel - Tuscany Charme have non-smoking rooms?

Yes, Relais Santa Chiara Hotel - Tuscany Charme has non-smoking rooms. Please view the hotel listing for details.

Does Relais Santa Chiara Hotel - Tuscany Charme provide breakfast?

Yes, Relais Santa Chiara Hotel - Tuscany Charme provides breakfast.

About This Property

Nearest AirportFlorence "Amerigo Vespucci" Airport
Distance to Airport66.58KM
Nearest Train StationToscana Principe Railway Station
Distance to Train Station20.69KM
Average Price FromSGD224
Hotel Star Rating4