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W San Francisco
4.3/5135 Reviews

W San Francisco

South of Market (SOMA) San Francisco|2.73km from Japantown
I used to be a frequent guest at the W SF back when it was Starwood but had not visited since Marriott took over the W Brand. I did try and stay last year but before arriving I read that the restaurant was closed and I asked the hotel what they were doing as an alternative, but they had absolutely nothing for Platinum Breakfast (other than 1k points per stay which is a HUGE downgrade), so I opted for another hotel. I had high expectations for this stay as I had previously loved this hotel, but as a frequent traveler in Marriott brands and having one of their Highest Elite traveler statuses (and staying at W Brands lately), I knew service levels were still suffering post pandemic. Unfortunately, it started low right from the beginning. I had confirmed a Studio Suite in advance. When I arrived, I was given a corner room that almost seemed smaller than standard rooms (Room 2109). I inquired about upgrades to larger rooms, and I was told no, because it was a busy weekend, and nothing would be available. I checked on the app and saw that every room type was available for the length of my stay and beyond. I was basically DOWNGRADED. Once settling into the room, then I realized the major issues. Smaller rooms should be easier to clean, right? Well, this one not only had carpet stains, but I quickly found out that the ”Marriott Commitment to Clean” was actually a Commitment to Ignore. Not only were their stains on the carpet and dust and dirt in the windowsills, I found a previous guest's room keys sitting on the counter. Obviously, the room was just ”re-set” and not inspected or cleaned at all. I guess the promised sanitizing was out of the question. We then went to get some ice and noticed that the ice bucket was half filled with standing water. It was disgusting! Thats not the worst part, I then found a pair of women's ”play-style” lingerie slightly soiled sitting on the floor by the sofa. I mentioned the cleanliness issues to the Front Desk, but the representative simply stared at me and then asked if there was anything else I needed? I should have been a bit more insistent that they take it down, but I was so shocked I did not. The room setup, although smaller than what I wanted and pre-confirmed, was also not great. There is no storage at all other than the closet. There are no drawers at all or other places to keep clothes or anything else. If you have two suitcases, you are going to have to keep them out as there is no place to put them in the closet. Other than the Front Desk and Room Condition, we had a nice stay, although the Room is really what we paid for. The rest of the staff we interacted with were friendly and helpful. The breakfast staff were great, and the food was amazing! Kudos for them for sure! Actually, the only place I was every recognized or thanked for being a Marriott Elite was from the hostess at Breakfast. The bellhop was also quite nice and helpful when we checked-out and needed to store lugga

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Reviews for San Francisco Hotels

Searching for hotels near Japantown? Compare room rates and reviews to find your ideal stay.
Kimpton Hotel Enso, an IHG Hotel
4.3/572 Reviews
Pacific Heights
We really enjoyed this lovely hotel. The rooms were bright and super clean. We loved the Japanese-inspired bathrobes and the comfy window seat with nice city views. We really liked the decor in the rooms and lobby. There was plenty of storage, and a refrigerator to keep leftovers. The only downside is the fitness room, which is very basic. We enjoyed the location with close access to many shops and restaurants.
Holiday Inn San Francisco - Golden Gateway, an IHG Hotel with No Resort Fee
4.2/579 Reviews
San Francisco Downtown
I totally enjoyed my stay during a 4-days at this place. The location is super convenient, take 101/130/150 to go to Union square, walk a little bit and take 19 to go to Beach Road. If you are adventurous, you can actually walk to the Downtown. I had to check in early as my flight landed a bit advance. They allowed me to early check in at a nominal fee which is totally acceptable. Also the cityscape view from hotel is amazing! I felt the place is safer, all amenities provided (ironing bed, hangers, refrigerator, iron box, coffee and tea bags… so on). I would certainly stay here again and highly recommend checking this out. In the pic, morning sunrise from the hotel room.
Hotel Kabuki, Part of Jdv by Hyatt
4.4/5103 Reviews
Pacific Heights
In addition to the price is not cheap, the other are very satisfied, located in the city of San Francisco, near the Chinese Consulate in San Francisco, nearby Japanese restaurants and Japanese supermarkets are very convenient, taste is also very satisfied. The hotel's service attitude, environmental facilities and sanitary conditions are very satisfactory, and the facilities in the room are well equipped. Parking if parking in the downstairs of the hotel is $29 a night. I chose to stop at 8:00 pm on the second side of the street at the intersection above the hotel. There is an additional charge of USD 27 for other services per day.
Casa Loma Hotel
3.6/5105 Reviews
Haight-Ashbury
The coffee machine is really the reason for the high evaluation of this place. There is a hot chocolate drink in it. It is really good in winter.
Mansion on Sutter
4.6/553 Reviews
Pacific Heights
My now husband and I chose to stay here for our wedding weekend, and we couldn't have chosen a more romantic and charming place. The hotel was absolutely gorgeous and the staff were incredibly kind and attentive. We arrived (without warning) with several crates worth of wedding-related supplies, and their staff helped us bring it all up to our room. The rooms themselves are gorgeous and unique. Our room came with an amazing soaking tub that we enjoyed the morning of our wedding and best smelling toiletries we've ever found at a hotel. Despite the level of excitement we felt for our wedding we slept beautifully. The handsome writing desk was the perfect spot for us to write our thank you notes to our wedding vendors. Not sure why some reviews claim there isn't a breakfast? While the breakfast doesn't include hot items, the selection was great and of very high quality - fresh fruit, sandwiches, coffee, pastries, and we left happy and full. We look forward to returning for our anniversary someday!
Queen Anne
4.4/5104 Reviews
Pacific Heights
Just what we needed in the city on the outside lands weekend. We were hospitably welcomed every time we stepped in the beautiful lobby. We were there for 4 nights and let me tell you we will be staying there again. Great showers, breakfast, decor and staff. Thank you all so much for being so welcoming to some out of Towners!

Frequently Asked Questions

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San Francisco: A Fusion of Culture and Innovation

Perched on the tip of a peninsula in the U.S. state of California, San Francisco is a vibrant city celebrated for its iconic landmarks, diverse neighborhoods, and innovative spirit. Did you know that San Francisco is the birthplace of the United Nations and the Fortune Cookie? The city's multi-faceted history and vibrant ambiance make it a must-visit destination.

Journey to San Francisco

San Francisco International Airport serves as the main gateway for international visitors. Various transportation modes, including taxis, shuttles, and the BART (Bay Area Rapid Transit), connect the airport to the city. Visa requirements depend on your nationality, so it's crucial to check ahead.

The official currency is the U.S. Dollar, and credit cards are widely accepted. English is the main language, but San Francisco's diversity means you'll hear a myriad of languages. An interesting tradition in the city is the "Sunday's Streets" events where neighborhoods transform into car-free spaces for community activities.

Iconic Attractions in San Francisco

The Golden Gate Bridge, Alcatraz Island, and Fisherman's Wharf are quintessential San Francisco sights. Explore the culturally-rich Chinatown, or wander around the colorful Victorian homes in Haight-Ashbury. Art enthusiasts should visit the Museum of Modern Art, while nature lovers can relax in Golden Gate Park.

San Francisco's Climate and the Ideal Time to Visit

San Francisco experiences a Mediterranean climate with cool, damp winters and dry summers. The city is known for its microclimates, so temperatures can vary across neighborhoods. Typical summer temperatures range between 57°F (14°C) and 70°F (21°C). The best time to visit is from September to November. Carry layers, as San Francisco's famous fog can cause sudden temperature drops.

San Francisco Accommodation: Find Your Perfect Stay

For proximity to attractions, Hotel Zephyr at Fisherman’s Wharf is an excellent choice. If culinary exploration is a priority, Hotel Nikko in the Tenderloin district is surrounded by diverse dining options.

The HI San Francisco Downtown Hostel is a budget-friendly choice, while business travelers may opt for the Four Seasons Hotel in the Financial District for comfort and convenience. The trendy Proper Hotel offers Instagrammable interiors, and for an airport-adjacent stay, Grand Hyatt at SFO is recommended.

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