Hotel Bijou

This hotel was just perfect for our stay in San Francisco. It is in a fantastic location in Union Square so close to the BART Powell St Station, Cable Cars, Macy's and Westfield Shopping Centre. Everything you could possibly need was within a few minutes walking distance. The hotel offered bagels, fruit and yoghurts each morning pretty basic but sufficient to start the day. Coffee was available throughout the day in the lobby and there was a coffee machine in our room. Sadly the restaurant was not open during our stay I think the hotel has recently had new owners. All the staff were super friendly and welcoming, taking time to chat and give advice on local attractions how to get there etc. We had a double room which was spotlessly clean although not serviced daily however we did not need that, towels were changed every other day but we did have 4 sets for the 2 of us each time the room was serviced and coffee sachets/pods were available in the lobby so there was no real need for a daily service. We had a safe in our room, hairdryer, iron, WiFi was great. Storage lockers are available in reception for luggage if you have a late flight, we used these and on return to collect were invited to help ourselves to coffee before setting off on our journey, guest satisfaction seems to be a priority. The area is a little noisy at night but we weren't really bothered by it. There are a few homeless people opposite and a few yards up the road but they didn't bother us, some would say hello but never asked for anything, they are human after all. Overall the Bijou was just perfect for us and I thoroughly enjoyed my time there. I would stay there again in a heartbeat. Thank you to all the staff for making our stay a great one.

No way to contact the hotel. All phone numbers are out of service or go to a different business . Very unprofessional

Manager Blanca and Reception Chris as well as helping ladies were awesome on the frontdesk. Room is clean, amenities, fine! heating could be improved but they help you with this. Sink water pressure was low but the shower was awesome ! There was a safe in the room (iron, fan, blow dryer, toiletries 👍 one block to shopping centre , despite the street misery right around the building. Still very convenient location, nice breakfast (warm with Jesus's scrambled eggs 😁) I strongly recommend this place 🌷

Great little hotel and bed comfortable. Unfortunately located adjacent to where there are many homeless and desperate people.

One of the worst hotel I ever stayed in my 20 years of traveling the globe. When I checked in at 18:00 the young man who works there at the reception was not greeting and welcome me to the hotel, he barely spoke to me entire time I was checking in. He didn’t leave his seat or stand up to check me in. Fine maybe he was tired but he have no business being there at the reception. After I checked in my room, the room was big enough but the bed looked like someone already sleeping there before me. The safe in the room is not working, and the sound from the street is keeping me up all night. Homeless is everywhere and the front of the entrance of the hotel is very dirty and disgusting. For three nights that I was there no one cleaning my room and no one come to empty the bin. I even put up the sign that need a maid service, no one came. From all four employees who work there that I met only a nice gentleman who greeted me in the morning and make me feel like a guest of the hotel. Please believe all the bad reviews you are reading about this so call “hotel” do yourself a favour and stay away from this hotel. You will not feel safe, or feel welcome to this hotel. I had traveled the globe and stayed in hundreds of hotels in 50 cities around the world. This is one of the top worst 3 hotels I will never ever forgot how bad it was to stayed in this hotel.

I was at the Bijou for 5 nights while at a trade show/conf at the Moscone. The staff were incredible - Blanca, Chris, Jesus and everyone else. It was my home away from home. The room was large and super clean. Hot coffee in the lobby 24/7 and a tasty b'fast at 7:00 - make sure you try Jesus' amped up scrambled eggs! And ride the brand new and super stylish elevator!

my window had no view or natural light. made me late for conferences. the elevator was not working on the first day.

This is a low price hotel in SF and had many pros and cons. I personally would stay here again but some would not. Pros: location is very convenient to BART, downtown. Price is great. The room is very clean, beds comfortable and bathroom was small but updated. Staff was very friendly and helpful. Cons: the area is a typical downtown location. There is lots of noise, homeless and people in the area but that’s just SF. The elevator was broken and seems it has been for a long time, the housekeeping leaves bags of laundry all over the halls blocking the walkway which was annoying. The rooms do not have AC and also the window only opens a few inches so is very stuffy. The room is small consistent with old buildings. Overall could be a great place to stay for someone looking to get a good location for exploring for a great price but not someone who is expecting luxury.