Christina
December 4, 2023
We were at this hotel for three nights. We checked in at 3:00 and everything was fine. When we came back later in the evening someone had tracked a great deal of dirt into the hotel. The trail of dirt went into the eating area to the coffee station, into the elevator, and happened to go to the fourth floor where we were also staying and ended at two different rooms that were close to one another. We thought it would be cleaned up by the next day, but it was never cleaned up the entire time we were there. The floor in the eating area continued to get worse each day until by the last day it had puddles of milk on the floor with all of the dirt. We watched the person in charge of the breakfast buffet sidestep the puddles of milk and not do anything about it.
The breakfast buffet was good, but the dirty floors made it less than appealing.
Having a dirty hallway to our room was annoying.
We had asked for no cleaning service in our room for the time we were there, yet they came in once and cleaned. I would rather they spent that time vacuuming the hall!
The bed was hard, but the room was quiet.