Guest User
December 6, 2025
We are from UK, both aged 59 and are a couple. We visited the Bull Costa Canaria for 7 nights on an all inclusive basis from 27th November 2025. Jet2 Flights, Airport and transfers all fine. On arrival of the hotel we were welcomed by lovely friendly reception staff who continued to be helpful and happy to checkout. Room was 210 which was fine. The TV has channel 34 BBC Worldwide News and 48 Sky News. These only 2 channels had English language. Safe you had to pay for. Cleaning good and at different times of day. Very good hot water rainfall shower. Balcony small but adequate. Beds were two singles pushed together and one mattress sunk in centre but adequate. The food was very samey and boring choices with no British sausages or apple juice provided at breakfast. We had 6 different wobbly tables at different times, where our German neighbours found very unacceptable putting a folded tissue under the corner to help stableise. In mentioning the 90+ ° Germans, which we found to be the most rudest we have ever met. Yes, a few were OK, but the looks we received and so rude to staff. At evening drinks, forget table service if you are British. Just go straight to the bar and wait. If you are the only person at the bar waiting for bar staff to serve the seated Germans and a German arrives the MEN will always bank you and serve them. All the LADIES serving are excellent and serve in turn, but the male waitors should be ashamed of themselves, blanking you unless you are there. The evening entertainment is awful acts with a few singers are OK in my opinion. The huge pillars throughout the music area spoil 50° of any view and unless you are there very early, no chance of a view, so most just sat on terrace. The drinks were excellent and branded and good measures with named brands. Cocktails were all pre-mixed and fine. Coffee excellent. The Spa was the best part of the hotel, just a shame the additional service ladies spoke no English. Outside swimming pool, half cold and half heated, just about could swim but you got used to temperature. The Don Pepe pizza was excellent. The food at lunch was not for us and we have visited much better lunch time snack bars. The new coffee house is lovely. All in all we will not be returning just because too many German clientele. We love a mixed range of nationalities, but in our opinion we very much felt looked at BUT on a final conclusion the female restaurant staff were amazing, lovely and had good chats with.