Austria Trend Hotel Europa Salzburg

Austria Trend Hotel Europa Salzburg Reviews

Austria Trend Hotel Europa Salzburg

Rainerstraße 31, Salzburg, Salzburg State 5020, AustriaSee Hotel Details
Austria Trend Hotel Europa Salzburg
Austria Trend Hotel Europa SalzburgAustria Trend Hotel Europa SalzburgAustria Trend Hotel Europa Salzburg
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Reviews from Real Guests

8.8/10
Very good
306 reviews
Verified reviews
Location9.4
Amenities8.5
Service8.7
Cleanliness8.8
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All reviews(306)
Positive reviews(291)
Reviews with photos/video(101)
Close to train station(104)
Convenient location(102)
Large rooms(38)
Loved the view(34)
Convenient public transportation(15)
Nice bathtub(13)
Friendly front desk staff(11)
Luggage delivery service(5)
Negative reviews(15)
Guest User
Classic Room
Date of stay: May 2026
Travelling with friends
13 reviews
9.5/10
Amazing
Posted on Jun 26, 2026
The hotel is only a 5-minute walk from the train station, making it incredibly convenient for getting to all the attractions in Salzburg. It was a pleasant surprise that some of the rooms even offer views of Hohensalzburg Fortress! Plus, the hotel provides a transport card valid for two days, covering both check-in and check-out days.
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Response from Property: Dear Guest,Thank you for your positive feedback. We are delighted to hear that you found our location convenient and enjoyed the views from your room. It is also great to know that you appreciated the complimentary transportation card during your stay. We look forward to welcoming you back.Best regards,Jens Hennemann General Manager - for the team at Austria Trend Hotel Europa Salzburg
Anonymous User
Classic Room
Date of stay: May 2026
Travelling with friends
7 reviews
10/10
Outstanding
Posted on Jun 19, 2026
The best hotel I stayed during my trip in Austria. Very convenient to go everywhere. Rooms also very nice; there is bath tub in the toilet as well. View from the level 12 very nice.
Response from Property: Dear Guest,Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location convenient and enjoyed the amenities in your room, including the bathtub and the beautiful view from the twelfth floor. We look forward to welcoming you back in the future.Best regards,Jens HennemannGeneral Manager - for the team at Austria Trend Hotel Europa Salzburg
Gordon Yang
Superior Room
Date of stay: May 2026
Business traveller
20 reviews
10/10
Outstanding
Posted on Jun 21, 2026
The room was decent. Being on a higher floor near the train station offered a great view. They also provided a free 24-hour city bus pass, which was a nice touch! Plus, there's a Chinese restaurant nearby, which was very convenient.
Original TextTranslated by Google
Response from Property: Dear Gordon Yang,Thank you for your positive feedback. We are pleased to hear that you enjoyed the views from your room and appreciated the complimentary city transport tickets. It is delightful to know that our location was convenient for you, especially with nearby dining options.Best regards,Jens HennemannGeneral Manager - for the team of Austria Trend Hotel Europa Salzburg
Guest User
Classic Room
Date of stay: Apr 2026
Couple
4 reviews
6.0/10
Posted on Jun 6, 2026
Located right outside Salzburg Hbf, so it was very convenient for taking public transport to all regions. Guest room is fully of bugs flying or crawling around. I counted at least 40.
Response from Property: Dear Guest,Thank you for your feedback regarding your recent stay. We are pleased to hear that our location was convenient for your travels. However, I sincerely apologize for the issues you encountered with insects in your room. Your comments have been noted, and we will review our cleanliness protocols.Best regards,Jens HennemannGeneral Manager - for the team of Austria Trend Hotel Europa Salzburg
Kee Thong Ho
Family Room
Date of stay: Mar 2026
Family
6 reviews
10/10
Outstanding
Posted on Apr 30, 2026
Had a very wonderful stay at Austria Trend Hotel Europa. The staff professionalism in handling my request on the room and also manage to deal with the issue regarding the Salzburg Guest Mobility Ticket on the day of arrival is a plus point before even my check-in. Allow up to 12pm to check out also allow flexibility for me to do some last sightseeing of the City before leaving. Overall I am very satisfy with my stay and do not regret my selection of choosing this hotel.
Response from Property: Dear Kee Thong Ho,Thank you for your kind words regarding your recent stay at Austria Trend Hotel Europa Salzburg. We are delighted to hear that our staff's professionalism and assistance with your room request and the Salzburg Guest Mobility Ticket contributed positively to your experience.It is also gratifying to know that our flexible check-out policy allowed you to enjoy the city before your departure. We strive to provide our guests with memorable stays, and your satisfaction is our greatest reward. We hope to welcome you back on your next visit to Salzburg.Best regards,Jens HennemannGeneral Manager - for the team at Austria Trend Hotel Europa Salzburg
Hatta MH
Classic Room
Date of stay: Mar 2026
Couple
4 reviews
10/10
Outstanding
Posted on Apr 15, 2026
Really enjoyed my stay at this hotel. The service was top-notch, with very attentive and welcoming staff. The room was spacious, clean, and very comfortable. The location is a huge plus—convenient and within walking distance and next to salzburg train station easy to go to major attractions. Would definitely stay here again
Response from Property: Dear Hatta MH,Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our service attentive, your room comfortable, and our location convenient for exploring Salzburg. Positive feedback from our guests inspires us to continue delivering exceptional experiences. We look forward to welcoming you back on your next visit.Best regardsJens HennemannGeneral Manager - for the team at Austria Trend Hotel Europa Salzburg
Guest User
Classic Room
Date of stay: Jan 2026
Couple
5 reviews
8.0/10
Very good
Posted on Mar 1, 2026
The hotel is convenient to sightseeing points and restaurant as well as shopping mall Forum 1. In addition, the room spacious is more comfortable and good environment. It has a good view to city centre at high floor level. The receptionist had forgotten to give us the Salzburg mobility tickets. It was too little to provide coffee and tea bags as we stayed for two days. It was not clearly stated free of charge or not for snack and biscuit in the room.
6/16
Response from Property: Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient for sightseeing and enjoyed the spaciousness and comfort of your room, along with the lovely views.We sincerely apologize for the oversight regarding the Salzburg mobility tickets and the limited provision of coffee and tea bags during your stay. Your comments about the snack and biscuit policy will be noted as we strive for clarity in our amenities. We appreciate your insights and hope to welcome you back in the future.GoodbyeJens HennemannGeneral Manager - for the team at Austria Trend Hotel Europa Salzburg
Guest User
Family Room
Date of stay: Apr 2026
Family
1 reviews
10/10
Outstanding
Posted on May 19, 2026
Great! Very close to the central station and the room has alpine view.
Response from Property: Dear Guest,thank you very much for your Feedback. We are pleased to hear that you enyoyed our convenient location. We look forward to welcoming you back in the future.Best regards from SalzburgJens HennemannGeneral Manager - for the team at Austria Trend Hotel Europa Salzburg
Kaiwen HSIAO
Classic Room
Date of stay: Feb 2026
Family
6 reviews
10/10
Outstanding
Posted on Jun 6, 2026
1. **Best choice for independent travelers**: Located next to Salzburg train station, the transportation is convenient. With the Salzburg Card, it's smooth to take buses from here to various attractions. 2. **Parking available**: This trip was self-driving, and it was very convenient. It's the best place to stay when traveling from Salzburg to Königssee.
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Response from Property: Dear Kaiwen Hsiao,Thank you for your positive feedback regarding your stay at our hotel. We are delighted to hear that our convenient location and parking facilities enhanced your travel experience. We look forward to welcoming you back for another enjoyable stay.Best regards,Jens HennemannGeneral Manager - for the team at Austria Trend Hotel Europa Salzburg
Guest User
Classic Room
Date of stay: Feb 2026
Solo traveller
11 reviews
3.5/10
Posted on Mar 24, 2026
Very dirty but location was good. Make sure double check city tax. Trip.com showed me that €3.5 will be charged as I’m a sole traveler but the staff with hijab tried to charge me €7 without any explanation. When I asked isn’t it €3.5 she changed the amount.
Response from Property: Dear Guest,Thank you for sharing your concerns regarding your recent stay. We regret that cleanliness did not meet your expectations and acknowledge your feedback regarding the city tax. We will review our procedures to ensure that our guests receive accurate information. Best regards,Jens HennemannGeneral ManagerAustria Trend Hotel Europa Salzburg
Guest User
Classic Room
Date of stay: Apr 2026
Couple
9 reviews
10/10
Outstanding
Posted on May 19, 2026
Very nice location. Only 3mins walk to OBB station.
Response from Property: Dear Guest,Thank you for your wonderful feedback. We are pleased to hear that you enjoyed the proximity to the central station and the beautiful alpine view from your room. We hope to welcome you back in the future for another delightful stay.Best regards from SalzburgJens HennemannGeneral Manager - for the team at Austria Trend Hotel Europa Salzburg
Guest User
Superior Room
Date of stay: Nov 2025
Family
1 reviews
9.7/10
Amazing
Posted on Dec 28, 2025
Very cozy, with stunning views of the snowy mountains from the high-floor windows. It's super convenient – just cross the road to reach the main train station and bus terminal. The tap water comes directly from the Alps and is safe to drink. The only downside is that no toiletries are provided, just hand soap, no shampoo or shower gel.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your positive feedback regarding the convenient location of our hotel. We appreciate your insights and hope to welcome you back for another pleasant stay.Best regardsJens HennemannGeneral Manager - on behalf of the team at Austria Trend Hotel Europa Salzburg
Guest User
Classic Room
Date of stay: Nov 2025
Couple
4 reviews
8.5/10
Very good
Posted on Dec 27, 2025
Everything is good. The hotel is located right next to the train station and bus station, best for traveler on either long or short journey. Good restaurants are nearby, McDonald at next door runs till 2am so no one could be starve. Vending machine is around and served 24 hours. For the hotel room, pillow is soft and nice, blanket are warm, good enough space for showcases. Bathroom is simple but you have everything, including a bath tub and hair dryer. Staff are nice, helpful and efficient, I recommend this hotel to everyone.
Response from Property: Dear Guest,Thank you for sharing your positive experience at Austria Trend Hotel Europa Salzburg. We are delighted to hear that you found our location convenient and that you enjoyed the nearby amenities. It is also wonderful to know that you appreciated the comfort of your room and the helpfulness of our staff. Your recommendation means a lot to us, and we are grateful for your kind words. We look forward to welcoming you back in the future.Best regardsJens HennemannGeneral Manager - for the team at Austria Trend Hotel Europa Salzburg
Anonymous User
Family Room
Date of stay: Nov 2025
Family
7 reviews
6.5/10
Posted on Dec 19, 2025
A very basic hotel food for transit. Great location, but cleanliness can be improved. The chair got stains.
Response from Property: Dear Guest,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about our location. However, we regret to hear that cleanliness did not meet your expectations, and we will certainly address this concern with our team.Goodbye, Jens HennemannGeneral ManagerAustria Trend Hotel Europa Salzburg.
Guest User
Classic Room
Date of stay: May 2026
Travelling with friends
2 reviews
9.0/10
Great
Posted on Jun 20, 2026
The location is excellent, very close to the station. However, the shower screen only covers about a third of the shower, so water splashes everywhere.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your positive feedback regarding our convenient location. We appreciate your observation about the shower screen and will consider it for future improvements to enhance the guest experience.Best regards,Jens HennemannGeneral Manager - on behalf of the team at Austria Trend Hotel Europa Salzburg