Hotels near Salt Lake City Amtrak Station, Salt Lake City

I recently spent a week (second week of April) staying at this property and knew when booking it that I had to keep my expectations in check. The location was great for access to the car rental agency, airport and downtown locations I planned my week around. There is a Denny's, McDonalds and a killer good Mexican restaurant all with in a block or two. The property is worn and dated but all common areas are clean and without any musty or overpowering smells. The rooms are surprisingly large and I was quite comfortable with my bedding and pillows. The unfortunate thing was that during my visit they were unable to provide any air conditioning as their system was still set for winter. After returning to my room on the second day and finding it at 85 degrees I had to discuss options with the desk. They were very understanding and were able to move me to a cooler room that I was able to deal with after buying a fan from the local Walmart. I did note that the toilet paper holder was askew and partially pulled from the wall. The metal towel holder had at one time been ripped from the wall and reinstalled without any concern for the resulting sharp edges from the resulting damage. My smoke detector was not mounted to the ceiling but instead resided on the shelf inside the closet. For me these were all little things, excepting for the air conditioning, and inconveniences I could handle. If my wife had been with me the place would not have worked and I felt for those guys that were checking in with their female partners. This is basically one of those places where traveling construction crews utilize (at least during my stay it was). The staff is friendly, accommodating and left working with what they have do deal with the best they can. I almost got what I expected when booking this chain, however I have had excellent past stays at other Comfort Inn locations. Salt Lake City is very easy to maneuver and knowing that now, I would not hesitate to look for a better stay a little further from the central city. Would I stay again? Only by myself and on a tight budget. It was not terrible, unsafe, or dirty and did what I needed - just don't expect too much with the price.

The location is very convenient, especially close to the airport. It is also very convenient to eat next to it. The opposite is the convenience store and the gas station. The facilities are a bit old, but it is still relatively clean, and the equipment inside is quite complete.

We stayed here for a national competition since this is one of the Hotels that was sanctioned by the organizers. The lack of service was just apparent from checkin all the way to everyday interaction. When we checked-in, I already felt the lack of appreciation for their guests as I never felt welcome from the get go. I was not acknowledge about being an IHG rewards member and welcomed at the Hotel. I must add though that when buying things in their marketplace, the interaction of charging our things with the front desk was fast and seamless so that is a positive. Also leading to our stay, I did have phone interaction with some of their staff for my reservation and they have been very helpful and accommodating so was surprised with my current experience here. There are no safebox to store some of your valuables and when I asked the front desk I was just told they have none in a lazy way without effort of providing alternatives or if they can help in any other way. Our first day, they locked breakfast area right at 9:30 sharp without letting the people already eating that they are closing. When we inquired with one of the staff, they replied in a kind of a rude way that ”when its close, its closed”. I could understand the policy but they would not even hear about suggestion of simply announcing that they are closing the breakfast area for last call so people could have a chance to get their last servings if needed. They also literally, close off the breakfast area while people are still eating almost like telling everyone to get out. I think this shows lack of service and professionalism with no empathy to their guests. it does look like they treat their guests as like burglars to close/lock off their breakfast area. For rooms, the area is a little bit smaller compared to some area hotels but typical of a Holiday Inn property so no complains there. Our rooms did not have issue(so far fingers crossed) but a lot of people in our group had room issues. Some have their locks not working after checkins and they have to work on fixing them and someone from our group was given a room that was still occupied. They have 2 gyms in different floors but smaller compared to other gyms from different hotels. They have a sauna and a pool so another positive. I am still checked in and staying for 5 more days so will update the review later but If not for our team choosing to stay on this Hotel I would have checked out and moved to Hilton across the street where we have a very positive experience a few years ago with the same competition.

We’re only a couple days into our stay and I’m frustrated and disappointed. The frustration started with the check in process. We arrived early and knew a room may not be available. We were told we would receive a text message as soon as one was cleaned and ready. We sat in the lobby adjacent, just 20 feet away from the desk waiting. We observe several people leaving the counter with room keys in hand. Some friends of ours checked in while we were sitting in the lobby and were given a room with a $25 early check in fee. That was never offered to us. I approached the desk to inquire why we hadn’t received a text message if a room became available and why people arriving after us were given rooms. No good answer BUT good news they have a room. I inquire about the microwave I had reserved weeks prior. Oh those are all spoken for sorry. Get to our room, it only has 1 bed I called down to the desk and was asked if I had touched anything in the room upon entering. I was asked to return to the front desk to get my new room keys. Upon entering our room we notice it’s rather warm. Fiddle with the thermostat unit which is set to 65 and there’s no difference in the fan speed between high medium and low. Next day call the front desk to request AC service and fresh towels. Nothing. Called again. Nothing. Next morning, called again and received towels. Supposedly the air was fixed while we were out for the day, but nothing has changed in regards to comfort. The pillows are terrible and the beds are on the soft side. The hotel is ready for some upgrades as the carpet is worn and dirty throughout the hallways. The housekeeping staff was friendly and helpful, oh and one housekeeper was able to find me a microwave that the front desk staff insisted was not available. Hmmm

If you're looking for somewhere in the heart of downtown, this is it. For the price you pay, the service is great and the room feels spacious. Beds were comfy! Only down side is how the bathrooms were on the smaller end. But otherwise, no complaints!

Real good hotel during convention period. Room is spacious and clean. Essential places like shopping mall, restaurant especially Korean foods and church etc are closed to this hotel. I am very much satisfied except breakfast which is too high compared to simple buffet foods.

This is a great place to stay. I’ve stayed here several times for a night at a time, when flying out the next day. They have an amazing Mongolian Beef rice bowl, great beds+pillows.. It’s clean, friendly, and best of all great service. Today I flew in in a snowstorm. The shuttle driver took me right to my car, so I wouldn’t have to drag my suitcase through the slush in the parking lot, then he put my suitcase in my trunk, AND brushed the snow off my car. Seriously? All my stays here have been great, but this one was above and beyond. It’s a gem, a well kept secret. Part of me didn’t want to write this because I don’t want it to be difficult to book in the future. My only suggestion is perhaps the desk attendant could give customers a map with their room marked. Sometimes finding the room is difficult due to the way it’s laid out. For me this is a minimal complaint and the rest of this establishment makes up for it!

The room was so well. The furniture was a little obsolete. But overall everything was satisfactorily clean. Unfortunately, I had left something in the bathroom. I had called you immediately to put this back, please because I'm coming back to the hotel at the end of my trip. Unfortunately, the cleaning staff took it on itself instead of giving it to the reception. It was disappeared. Very sad! The man at the reception looked nervous and therefore unfriendly to me.

We had to be out of our home during renovations for 5 1/2 days. We chose this nearby hotel because of the great reviews. We are very glad we did. The rooms were clean, the beds were comfortable, noise from adjoining rooms was very minimal and the breakfast was good. The people who work there were all very helpful, friendly and professional. They also offer a nice fitness room and pool /hot tub.