Just back a couple of days ago from a 5 day visit to Salou, our first to this are of Spain and also first time visitors to this hotel. To give you the short version, it’s a good hotel, not a great deal to worry about and I’d encourage you to consider staying here. Ignore the negative reviews which are largely based on personal circumstances than overall issues I’d say. To give a bit more detail though, on arrival we found several human skeletons on the forecourt and in the trees, thankfully this was part of the many Halloween decorations put out by the hotel. Certainly they didn’t belong to anyone who had starved as there is no shortage of food, more on that soon. Reception staff were great, and in fact all staff such as bar & receptionist etc were very helpful. First impressions were good and the main entrance area feels like you’re in a nice hotel. They give you wristbands to wear throughout your stay, which seems to be a thing for this brand of hotel. Depending on which hotel you’re in you seem to get a different colour, however nobody really checked the wristband noticeably so not sure how much they are used. They are not easy to take on and off so make sure they fit it losely if you want to be able to remove it at night etc. The room was fine, some say dated, yes maybe a little but no worse than any Premier Inn. The only thing I found was the walls are pretty thin, but wasn’t really a problem for me. Hot water can go from lukewarm to hotter than the sun, so one to be aware of. The only stressful thing was mealtimes at peak time, it can get extremely busy and chaotic. Getting food was no problem, there was never a shortage or long queues, it’s more the amount of people moving around the hall in different directions with hot food etc not looking where they’re going. Also some of the staff push these big carts around collecting plates etc, they seem to expect you to just move out of their way, the guy drove one into the back of my leg cutting it, and just shrugged. Basically, get there at the start of the sessions for a more chilled experience..! The pool seemed good but it was pretty Baltic so didn’t stay in there very much. The slides were good fun, they are around the side of the hotel so you could miss them if you don’t know where they are. There was a lifeguard managing the slides, but sent us down saying it was clear at the bottom when it wasn’t, leading to me and a 7 year old being stuck under a big Dutch guy..! (To be fair she said that was her favourite moment of the holiday so.. ) Nightly entertainment seemed good, they have a kids mini disco with all the same tunes every hotel in Spain uses, plus a bizarre Spanish version of the 80s Black Lace classic Superman. Then later there was further entertainment with a different act ever night including magicians and singers etc. There is also a sports bar showing football etc, so you can go in there and escape the Spanish Rod Stewart tribute act if you wish. It is about a
Very Good
55 Reviews