Hotels near Tamarac Marina, Salisbury

Checking in was terrible, the concierge was overwhelmed that the hotel was at full capacity. The keys did not work to enter the room, I went back to the front desk where their were other guests complaining that their key would not allow them to enter as well, when entering our room we were upset by the smell of smoke as my daughter and I are asthmatic. I returned again to the front desk to voice my concerns regarding the smell of smoke and was told that the “facility is a non-smoking facility and that’s why we charge $250 if they smoke in the room”. I asked if she should come down and smell the room and she replied, “I am a smoker so I wouldn’t be able to smell/tell”. She then said, “you can just get some spray and spray the room”, she did apologize and said that “I could speak to the manager the next morning”! As well as apologizing for the “hotel being full and not being able to move us to another room”. Around 10:00 pm, we heard someone trying to open our door, thank goodness I had it double locked. A few minutes later we heard talking and then someone knocking, I asked who is it? She replied, “hotel management “? We were already in bed. She then asked what was my last name? And left. The next morning, day of check out, the breakfast area was at full capacity and in complete disarray, we arrived at 9:20 am, not much food in the serving dishes, when another guest asked if they were going to replenish, the staff replied, “no, it takes 35 minutes for the eggs to cook and breakfast is over at 10:00”. “You should have come down earlier”. With that response to the guests, my daughter and I decided to leave. As I go to check out, I ask if the person checking me out is the manager, she replied, “yes”, she asked for my room number and when I told her she couldn’t find my information. HOWEVER, the night person had spoken to her regarding the smoke issue. To make matters even worse, she still couldn’t find where I had checked in. I had packed my car and asked if I could return and get my phone for the confirmation number, etc., when I went back in the “manager” said, “oh I found you”, “ I see you called and extended your stay for another night”??? That will be $173.??” By this time I’m extremely flabbergasted, not to mention late for the wedding rehearsal for my daughter. I said to this “manager”, no, I’m checking out today, I paid online and told her how much I had paid for the one night stay 11/25/22 checking out 11/26/22. Her reply WAS, “YOU WERE IN THE WRONG ROOM YOU WERE SUPPOSED TO BE IN ROOM 207”!'!! By this time I was beyond flabbergasted and just angry! Again she asked what room I was in and I told her, her response even more Ridiculous…”so you are staying another night”? No, I stayed last night in room 105 which was not acceptable due to the smoke smell and was not the room that I had paid for, I did not stay in room 207 and I did not call you to extend my stay another night, could I please have my receipt? Here it comes….the manager replied, “IM SORRY I CANT GIVE YOU A RECEIPT BECAUSE YOU BOOKED ONLINE! “ AND, “If you had opened your door last night I told the girl last night that she could have given your money back so that you could have stayed somewhere else”. “I can give you 10% in coins for your next stay with us”. At this point I was furious. No thank you! I Would definitely not recommend this particular CHOICE HOTEL In Salisbury, NC. Angie S. Marietta, GA

Having to make a trip to the area twice in one month for work, I was booked at HIE. I had a pleasant stay on both occasions. Hotel is well kept and furnished. Great breafast options. The front desk staff were all helpful and accomadating. In particular was Kathy who went above and beyond to provide her support and assistance. She was very helpful and patient when booking an extra room for my family on my return trip and provided a great recommendation to ensure I recieved the most cost effective reservation. I was also impressed with the quality of my sleep on their mattress. After a nights sleep I usually wake up with a tightness in my lower back, but I had no issues at all after a nights rest. After mentioning this to Kathy, she actually assisted in trying to locate the site where I could purchase their mattresses. When in the area, I would definitely stay here again.

Everything was great. Room was clean. Hotel Lobby was clean. In town for a softball tournament and was a little late checking out and Bobbi was understanding about it. When checking in, I was sick and she made the check in easy. My son enjoyed the pool and wants to stay again for 8 weeks ( He's 5 l 😁).

Nice place for a morning walk behind the hotel but at nighttime i walked over to nearby Applebees and your taking your life in your hands on the roads , breakfast is fine once but by the third day I’d had enough and wanted something healthy , rooms and people were good

We stayed at this hotel for 4 nights while doing a ”wine weekend” with friends. It is almost on the grounds of Childress Vineyard, one of the best we have ever visited. Everyone was very friendly at the desk and in general. The foyer was attractive and inviting , and the breakfast room was lovely with very comfortable chairs. We ate on the patio also since the weather was perfect. Good food and nice ladies. One thing I might complain about was the fact that they only service the rooms every 3rd day. I absolutely understand the reasoning behind this, and our request for a couple of things (coffee, towels,etc) were willingly and cheerfully met. If we vist Childress again, we will definitely be staying here.

Let me start by saying that the front desk staff was awesome. Courteous, efficient, and on point with their service. It was all downhill from there. The ”breakfast area had all the tables and chairs pushed up against the wall, so they could not be used. The coffee machine was gone, the cooler with cold drinks (for purchase) was empty, the ice machine unplugged, the pool was closed, the workout room was closed....ALL IN THE NAME OF COVID. To top it off the person ”serving” breakfast had not one, but two electronic devices occupying her time, and interrupting her resulted in the rolling of her eyes. No, ”can I help you, please, or anything that resembled customer service. She'd slowly get up and say, ”What you want?” To which we had to ask what the options were. No juice (juice must cause Covid), self serve coffee was available, so why not during the day and in the evening? The one table that was too large to push against the wall was kept dirty so nobody would want to use it. Sharing an elevator with another guests, I commented on how rude the attendant was. The other guest laughed and said, ”Ha! She's in a good mood today, you should have been here yesterday!” I also greeted the cleaning lady with a ”Good morning” only to be me with a glare. I stayed 2 nights for business, but would have switched if it was an option. Using Covid as an excuse to cut your services is abhorrent. Other hotels in Charlotte are offering all amenities, but with caution. The place is a joke, and I will NEVER come back. NEVER!

DO NOT STAY HERE!!! I am appauled that Wyndham promotes this establishment as the conditions are deplorable... bugs, unsanitary environment, drug users & panhandlers!!! Do not believe the pictures nor reviews the health department needs to come in & sut down!!! I was over 500 miles away from home & being ghst it was the holiday weekend, I was unable to find other lodging - I am traumatized 😢 I reserved 4 rooms for my family's visit and I am sadden that I subjected anyone to these conditions 😡

So we're in N. Carolina from Michigan for my daughter's wedding and staying 3 nights at the Comfort Inn/Mocksville. In the morning after the first night, we discover a huge infestation of bedbugs in our room. They are EVERYWHERE in the beds, mattresses, etc. Blood stains on bedding underside, etc. The hotel was very apologetic and did admit at THAT point that this room had experienced an infestation and that this was the first time it had been used after 2 weeks of being closed. So I would say they probably didn't bring in professionals to deal with the problem. They moved us to another room for nights 2 and 3. Fingers crossed! So now it's time to call Hotels.com to see what their protocols are for this type of thing (they must deal with this kind of thing all the time, right?). Here's their ”solution:” we'll give you a $25 coupon for your next booking! ARE YOU KIDDING ME!!!!???? So, avoid Hotels.com - they obviously don't care about customers. Otherwise there would have been a FULL REFUND for this night of horror. So if YOU use Hotels.com and discover an infestation in YOUR room, you should know they won't help you get a refund. Oh, but they WILL give you a coupon. Wow, how noble! And I would think twice about using this hotel. I mean, really?? If you DID hire professionals to deal with your bedbugs, you obviously need to fire them and go with a real company. Might cost you more, yeah. But think about the damage you have done to yourself by NOT taking care of this problem and how this negatively affected guests at your hotel!