Instead of simply averaging scores, we prioritise verified reviews and recent guuest stays, ensuring our ratings reflect the most reliable, genuine and up-to-date experiences.
Verified reviews
Location9.4
Amenities8.4
Service9.0
Cleanliness8.9
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All reviews(21)
Positive reviews(19)
Reviews with photos/video(4)
Clean and tidy(5)
Great location(4)
Negative reviews(2)
訪客0521
Double Room with SofaBed
Date of stay: Sep 2025
Family
5 reviews
9.5/10
Amazing
Posted on Nov 2, 2025
Pleasant stay with the family. Nice hot breakfast. Nice view and walking distance to the sight-seeing places. Close to the tram station and easy to get to the city centre.
Response from Property: Thanks for the review.We're pleased to read that you enjoyed your stay with us. We hope to welcome you back with us again soon.All the best,Patrick - Hotel Manager
Guest User
Double Room with SofaBed
Date of stay: Jul 2025
Family
2 reviews
10/10
Outstanding
Posted on Aug 15, 2025
The staff were really nice and the room is clean .
The location is excellent
Guest User
Double Room with Wheelchair Access
Date of stay: Nov 2024
Business traveller
60 reviews
5.0/10
Posted on Feb 14, 2025
Lift not working room was cold the heating was faulty they have to provide electric heater
Guest User
Double Room with Wheelchair Access
Date of stay: Mar 2025
Family
3 reviews
10/10
Outstanding
Posted on Apr 14, 2025
I had a great stay at Holiday Inn Express Manchester – Salford Quays. The hotel was clean, modern, and comfortable, with all the essentials for a relaxing stay. The staff were friendly and efficient, and check-in was quick and smooth. One of the highlights was the location – it offered easy access to football games at Old Trafford, which was just a short walk away, as well as convenient public transport connections to the city centre and beyond. A solid and stress-free choice for anyone visiting Manchester, especially for football fans. I’d happily stay here again.
Response from Property: Thanks for the amazing rating. Knowing you had a great stay brings a smile to our faces! We hope to see you again and All the best, Kaye - Hotel Manager.
Guest User
Twin Room
Date of stay: Jul 2025
Travelling with friends
1 reviews
7.5/10
Posted on Aug 26, 2025
Good for in this money,staff is cooperative
Guest User
Standard King Room
Date of stay: Sep 2025
Couple
1 reviews
9.0/10
Great
Posted on Oct 20, 2025
Great location, very helpful staff
Response from Property: Thanks for the review.All the best,Patrick - Hotel Manager
Anonymous User
Twin Room
Date of stay: Sep 2024
Travelling with friends
3 reviews
10/10
Outstanding
Posted on Oct 27, 2024
The hotel location is quiet and a couple of hundred yards from the tram. It is the other side of the quay from Media City that offers a large variety of restaurants.
The hotel was clean and tidy albeit basic. The bed was comfortable but the pillows needed replacing.
The hotel breakfast was fine and good value.
Diamond Dove
Double Room with SofaBed
Date of stay: Aug 2024
Family
5 reviews
8.0/10
Very Good
Posted on Oct 22, 2024
A surprise trip for my husband's birthday, The location was ok, there is a shopping mall close by with restaurants.
Lovely place to take a walk.
Guest User
Double Room with SofaBed
Date of stay: Sep 2024
Family
1 reviews
10/10
Outstanding
Posted on Oct 29, 2024
Early checked-in at 1:30PM, upgraded with river view.
Hot breakfast was awesome
Kanchan Tandel
Twin Room
Date of stay: Sep 2025
Travelling with friends
10 reviews
10/10
Outstanding
Posted on Oct 16, 2025
Beautiful location !
Response from Property: Thanks for the 10/10 rating, Kanchan. It's lovely to see that our location was a highlight of your trip. All the best, Patrick - Hotel Manager
Guest User
Standard Room with Double Bed
Date of stay: May 2024
Couple
1 reviews
4.0/10
Posted on Jun 15, 2024
Knew they was a concert on nearby and that the hotel would be close to fully booked yet only two members of staff to work the front desk and bar. And one of those members were in the kitchen making pizzas. I felt so sorry for the staff who were trying to do there best, even they admitted that the staff isue was disgusting when managament knew the hotel would be busy. Over half an hour to check in, impossible to get a drink from the bar, the queue was ridiculous as the staff had to keep swapping between checking people into the hotel and managing the bar. The room was dirty, the amount of dust was appalling and the carpet looked patterned with the amount of stains on it. Never would I stay in a holiday inn again.
Guest User
Double Room with SofaBed
Date of stay: Sep 2025
Family
5 reviews
10/10
Outstanding
Posted on Oct 18, 2025
Excellent 👍🏻
Response from Property: Thanks for the review, Guest User.All the best,Patrick - Hotel Manager
Sehaj Ahluwalia
Standard King Room
Date of stay: Jan 2024
Business traveller
50 reviews
8.0/10
Very Good
Posted on Mar 3, 2024
Great view from the room, decent cleanliness of the room. Would stay here again for a budget stay
Guest User
Double Room with SofaBed
Date of stay: Oct 2023
Family
5 reviews
9.5/10
Amazing
Posted on Nov 25, 2023
great location and discount for parking as well!
Response from Property: myo, thanks for taking the time to review our hotel! We're glad to see you had an enjoyable stay. We hope to welcome you back and All the best, Kaye - Hotel Operations Manager.
Guest User
Double Room with SofaBed
Date of stay: Mar 2023
Family
1 reviews
8.0/10
Very Good
Posted on Apr 3, 2023
The room is tidy and the bathroom is well equipped.