Baymont by Wyndham Salem Roanoke Area

We stayed on the first floor and the rooms are in need of upgrading. No elevator for. The second floor, desk clerk was very nice, breakfast needed i improvement with meat such as sausage or bacon! Coffee was good, could use variety of fruit, and only one selection.

For the price it was clean, comfortable and a better than expected breakfast, but we likely will not return to this location on our two day drives to visit family. Only a few of the electrical outlets worked and you had to close the bathroom door to access the toilet. Very few sit-down restaurants for dinner nearby.

Towels and linens were great. Staff was nice. But finding hair on the tub and brown marks on the toilet seat that I had to clean was unacceptable. Fridge and toilet also made terrible noises that made it hard to sleep. I would never stay here again.

Baymont by Wyndham does not live up to the standard of other Wyndham properties I have stayed in. The desk staff were very nice at check in. This and the comfortable mattress is the only reason I rated it two stars. The hallway to the room had stained colored carpet. It smelled like cigarette smoke and mold. The handle entering was missing screws and did not secure. The room was a interior designers nightmare. Color patterns did not match (2 walls bluish and other two light grey, maroon drapes, dark brown skirting concealing curtain rod, tan skirting around bed frame). The furniture and lamps were mismatched and appeared were purchase at a garage sale or Goodwill. The beds rolled freely and a gap of about a foot from the headboard on the wall during the night as I slept. The bathroom was absolutely horrible. The mirror was new and seen in upgraded bathrooms. Unfortunately, it appeared to me to represent “lipstick on a pig”. The tub/shower was stained with soap scum. The grout was brownish, but whiter under the sink counter. The tiles along the wall did not match the floor. Furthermore there was dirt/grim in the corners under the sink counter. Additionally, there were wires from the wall into a box. No wall out let cover there as well to keep it secured. The repairs to prior damages lacked quality and appeared to be a poor DIY job. I feel the staffs efforts or hindered by the condition of the property. The property needs a major remodel. I ran out of room 😢

The staff were very friendly, and my room on the second floor was clean and nice. I hope they continue the great work.

Front desk staff was excellent. The lobby area is very inviting and in the mornings there’s breakfast and a coffee station all day. The room however could use some love. The bathroom could use an update and the sliding glass door to the pool and grounds area was very difficult to open and close. It is pet friendly with no fee for pets which was a nice plus.

Staff was fine, room could have been cleaner sliding doors to outside were barely operational.

Check in was at 2pm i didnt realize it and owner checked me in early, wonderful guy

Clean room