Super 8 by Wyndham Salem VA

Everything right from the beggining was bad! Our first room none of the lights worked and TV remote didn't operate tv. Being the lights were out it was difficult to see condition of room in detail. Once the office guy came and tried to fix things and was unable to do so he moved us to a other room. Walking to that room their were leaks from the ceiling so trash cans were in the hallway!! The. Our room had old clothes in multiple drawers , mouse droppings in other drawers, a ripped comforter on the bed, only 1 working lamp, no plug in by the bed for chargers only 1 across the room! There was mold in the refrigerator, rips on the chair I could not believe the condition of this room it should be maybe a 30 dollar room not 70 plus. The breakfast was horrible the lost goes on and on. n

The room was dirty. There was old soap in the shower. The sheets were so old with holes. And the blanket in the bed was so old and rough. The free breakfast was a choice of snack muffins or powered donuts and coffee.

The heater worked well, the lamp on table unplugged and microwave unplugged. Th bathtub was grungy, rust stains etc. It took several minutes to get hot water

This hotel is an older one and the rooms are alright. The staff here are respectful and any problems I have run into have been fixed immediately.

So gross! The room was so dirty we left after a few minutes. There was pet hair and trash on the floor, a giant spider and some other bug (?) in the bed, stained sheets and mattress covers so I suspect bedbugs. The bathroom had dried pee on a wobbly seat, hair on the sink. It also smelled like smoke and dogs. The front desk (who was nice and the only positive in that dump) said that I could get refunded after contacting ******* but now management is not honoring the refund request. Avoid this place!

Wrong was disgusting. A non smoking facility but 2 of of 3 blankets had cigarette holes burned into them. Toilet had a black ring mold in it. Bath tub had orange mold around the drain. Someone else’s food in the mini fridge and someone else’s trash in the trash can. Went to the front desk to bring attention to these problems to a young woman named “ash penny” who didn’t show any empathy or willingness to fix these problems. Gave me the reservation number to call back because he manger Mike that she wouldn’t give me the last name of wasn’t in the hotel to address these long existing problems this location has.

bathroom was dirty, bathroom door did not close properly, empty soap bottle was lying on the floor, the bath tub has huge nasty stain. the breakfast was only few sweet unhealthy snacks and coffee.

The room was ok for a one night stay, the bed spread had a cigarette burn in it for a non smoking room that’s strange then my husband found a bug in our bed when he pulled sheets back. That was it for me not only did the tv remote was broken and did get replaced the front desk person was extremely helpful changed our room. I said we should have gotten a refund for our inconvenience but because we booked with third party they can’t do anything I have to go through *******. This is wrong.