26 Reviews
Hôtel Saint Alban
Saint-Maur-des-Fosses|0.65km from Square Hameln
We stayed with my husband for 3 nights to be as close as possible to family members living in the area. We booked initially a superior but then upgraded again because the room was very bad. We ended up paying 150€ a night for a room with windows broken (we couldn’t close the bathroom window after opening it), we had no hot water for 2 days (1 evening and next and final morning). Decoration is ugly and very very old, very poor condition overall. No plugs nowhere we even had one of the bedside table light not plugged in because there was no plug. We were woken up by the maid on the first morning because there is not even signs to indicate you are in your room... And when we checked I it we complained about the hot water and the hotel response was « no other client complained »! What a shameful response. So in a nutshell: - poor condition - no measure whatsoever regarding extra cleaning due to Covid - service is awful - it s way too expensive for what it is like by far! - this place is a sh*t hole and does not deserve 3 stars Don’t book go somewhere else or book an apartment this does not deserve to welcome guests!
26 Reviews