Hilton Pennywell St. Louis at the Arch

The hotel gets 10/10 for location and a nice reception or lobby area, apart from that everything else is 5/10. Average breakfast, old rooms in need of renovation, broken lifts, never ending maintenance work and ladders in the passage way....

Super fast and easy check in process. Some rips and a small stain on the sheets and no view. But close to The Arch and restaurants.

WAS GOOD

This hotel had a very elegant modern vibe while encapsulating the big city bustle, it was very convenient to the stadiums, the arch and the river. The only downfall which is not their fault is the dilapidated hotel right across the street, definitely an eyesore but hopefully the city will have an amazing opportunity to revitalize that area! But back to this idea hotel, it was very clean and comfortable!

We arrived half an hour after check-in and waited 30 minutes in line to check into the hotel. Upon finally getting to the desk, we were told our room was not ready, and the staff had no idea when it would be. Needless to say, we were not happy having to take our bags all the way back to our car, parked down the block. We returned five hours later after the Cardinals game had ended, and our room was ready. The hotel comped us appetizers and drinks which we took advantage of because of the delay in check-in. We had a corner room on the seventh floor, which was really big, very comfortable and super clean. I was very impressed. although it was very annoying at the initial check-in, I was very pleased with the hotel itself, it was very quiet on a Saturday evening and we ended up having a nice day.

Staff was wonderful , clean room Hotel close to the arch and baseball park.