The old adage that "You only have one chance to make a good impression" is so true. Our first impression went from bad to worse. First off, the office entrance is not handicapped accessible. Secondly, the person who checked us in had very poor interpersonnal communication skills. Her demeanor was sullen to the point of rudeness and definitely not welcoming to guests. Once we checked in she made no attempt to give us directions to our room, the wi-fi password, etc. Thirdly, while the room itself looked neat and clean we found out later that was not the case. There are very few outlets to plug devices in. Lastly, the shower has no grab bars. the only grab bar is across the bathroom being used as a towel rack. The toilet is not the ADA recommended height, also no grab bars. Also the toilet seat was so loose it alsomost came off the toilet. Now on to the tub. Also no grab bars. There were no grippers on the bottom of the tub floor so when you have the combination of water and soap residue make the tub extremely slippery. Then when my husband stepped into the shower after walking around barefoot in the room he looked down at his feet and there were dirt footprints on the tub floor. Obviously the carpet was filthy. If you have any accessibility issues this is not a safe hotel to stay at.
