I was looking forward to staying here and as we arrived I thought what a lovely place. We were welcomed at the hotel by a charming receptionist and shown to our bedroom. To begin with it appeared ok, but the toilet seat was broken and the toilet would not stop running water,. We did report this but it could not be repaired. The furnishings, apart from the curtains and bed, were very poor quality, tatty and ”well used”. The coffee machine was a complete failure, all it would do would flood everywhere so we gave up on that. A box of tissues in the bathroom with one tissue in it , A leaky plug in the sink etc., etc. This is a four star hotel and this was more like a two star. Anyway, we decided to have a swim and were so disappointed that we would have to book in advance and it would cost 45 euros each for one hour. WHAT!!!!!!!! 90 euros for the two of us????????? Needless to say we did not do that. The Saturday was very wet and we decided to have a snack in the lounge. Well, another disappointment that was closed and we were told that they open on all the other days but close Saturday lunchtime. This hotel needs a wakeup call!!! You are in Paris, Saturday when there are tourists and you close your bar. The dinner was very nice, the breakfast could have been great if they had remembered to put milk in the coffee machine. After pointing out there was no milk when it arrived we got a coffee. YUK, so strong could not drink it, in fact I decided that they had allowed that to happen so you would not have a coffee for breakfast, This was the same for the two days that we were there. It could be a five star hotel but they have to improve on the basic needs of their customers, or are they not bothered???
Very Good
68 Reviews