Haka House Rotorua

Stayed one night in a 6-bed dorm on a road trip through the North Island. The staff were the standout — friendly, genuinely helpful, and happy to share local tips. That made a real difference after a long drive. The common areas are modern and well designed, with comfortable lounge space and a good kitchen. The dorm was clean and the facilities were solid for a hostel at this price point. Location is a bit outside the centre, so you’ll want a car or be prepared to walk a bit to get to restaurants and the main attractions. Not a dealbreaker, just worth knowing. Good value overall, especially if you’re passing through Rotorua for the geothermal sights

The location was very nice just less than 10 min from here to central area. It's fine if you stay.

Bad even by Hostel standards. The bathroom was dirty and smelled of mould. The Room was next to a swinging door and the walls were paper thin. I could hear people in the courtyard below, spitting. The Hostel offered a 'car park' which was a back yard with no gate, no security and no guarentee of a spot, despite the $15 per day charge. The ramp was also too low which meant ever time I used it, it would scrape the car's front bumper. I will not be back.

The beds are nice and cozy and the room is clean. The kitchen is huge and a lot of people can use it at the same time without having to wait around for a sink. Lots of food storage cubicles and two larges fridges. Service was friendly and courteous.

Our stay at Haka Rotorua was disappointing. Although we had booked three rooms, only two were available at check-in because one room had not been cleaned yet. This was unacceptable and caused unnecessary inconvenience. The front desk service was not very welcoming, and reception closed quite early, making it difficult to get assistance when needed. The room layout was also unusual and not very practical. Overall, the experience did not meet our expectations.