Distinction Hotel Rotorua

The hotel is old, but clean and tidy. Excellent breakfast, warm pool, good bar. It's a bit jarring from passing trucks, but not too bad. Very close to the geysers, a 10-minute walk.

The hotel's service is full of warmth and sincerity, and the staff are enthusiastic, meticulous, natural and considerate, making people feel comfortable and respected.

The room is large, and it is stress-free for a couple with two kids. The facilities are complete and the service staff are very nice. Parking is convenient, and there is a heated swimming pool and SPA. The hygiene is also very good.

I was really pleasantly surprised when I stayed at Distinction Hotel this time! Originally I only booked an ordinary superior room, but we arrived early. The front desk said that the room was still being cleaned, so they were very considerate and upgraded us to Deluxe Twin Room for free! I really didn't expect it~ and the staff were super polite throughout the whole process, which made me feel very warm. The room was bigger than I thought, with two large beds that were soft and comfortable, a desk and two comfortable blue sofa chairs, which were very convenient whether I was sitting and browsing my phone, drinking coffee or packing my luggage. The whole check-in process was very smooth, and the service was also very good. It felt like a hotel that "cares about the guest experience very well", and the details were arranged very considerately. I didn't expect that an ordinary check-in would become such a happy experience~