Best Western Plus Hotel Universo

The breakfast spread is impressive, offering a wide variety of options, including an egg station. It’s especially convenient for guests with early tours who need a quick meal. The room is comfortable, with a cozy bed, clean toilet facilities, and adequate toiletries provided. Do be cautious when using the bathtub, as it can be quite slippery. The location is excellent, being close to Roma Termini and with bus stops to various attractions nearby. It’s also very easy to get around on foot.

We had a pleasant stay overall. The reception staff were very helpful and provided great service, showing a genuine willingness to assist us in resolving an issues. The breakfast was also very good. The location was okay overall, although we were advised not to go outside the hotel at night.

Room was cleaned every day - though I learned to take out the room key after 2nd day (the extra key to keep it in the room, keep it out when you go out so that housekeeping team can come in and clean.) Though I didn’t get the nice view, the room was ready earlier than my time of check-in and got higher floor upon request. Location is good to walk around for restaurant, Termini station (for airport train & subway), and Spanish steps.

I like this hotel but seem like the cleaner troll away everything