BH Hotel

The overall facilities and environment are fine. The location isn't superb, but it's not bad either. The front desk service was okay; they brought us an extra blanket when we asked for one at night, so the service was quite enthusiastic. Due to concerns about pickpockets in Europe, the hotel windows were locked! However, the sound insulation of the door isn't very good, and our room was on the first floor... I didn't really like the room's location... Also, my friend and I really couldn't sleep for one night, so we asked the front desk if we could switch to a room with two twin beds. They agreed but then didn't switch us. I even double-checked, and they said there was no need to change rooms. I thought it was strange; if not the room, then the beds! Sure enough, they just changed the sheets (I had double-checked for two separate twin beds). When I came back at night, I went to the front desk again, and they were very impatient. Of course, the front desk staff were different in the morning and evening. Well, we endured it for two nights. The sound insulation was terrible... I could even hear the next room at night... Ugh.

Your ultimate choice for a trip to Rome, where the hospitality makes you feel right at home. The staff's enthusiasm seems to wash away the fatigue of a day's travel, absolutely fantastic! The breakfast is good, with a diverse selection; the croissants are crispy and sweet, and the cookies and pastries are highly commendable.

Very clean, and the breakfast was good. The staff were friendly. There were police officers stationed on both sides of the hotel, which made me feel very safe. You can watch the sunset from the rooftop. It takes about 15 minutes to walk to the train station with luggage, I timed it myself.

The staff were incredibly welcoming; they even offered us welcome drinks upon arrival and showed us around the area on a map, pointing out attractions. It made us feel safe and at ease. The cleaning staff were very considerate. They tidied our room promptly every day, and the bedding was exceptionally clean – the hygiene was excellent. The only thing to note is that one day we returned to find the ozone machine on. Luckily, I saw it, otherwise, it seems it wouldn't have turned off automatically without a timer? Operating an ozone machine in a confined space can be harmful to people, so this needs extra attention. We tried the breakfast one morning, but the taste was quite ordinary and not really to our liking. There are probably better options available. Otherwise, there were no issues at all. We recommend staying here.

The room was clean and well-equipped. The front desk staff and hotel manager were incredibly welcoming and went out of their way to recommend nearby restaurants. They greeted us warmly every time we came and went, making us feel right at home. Breakfast was served in a charming Italian courtyard. Just a short walk from the entrance, there were soldiers on duty, which made us feel both peaceful and secure. I'll definitely be back!

A very welcoming hotel with a convenient location, close to Termini Station. The area feels very safe, the staff are enthusiastic, and the breakfast is plentiful!

This hotel really exceeded my expectations! On the day we arrived, even though we couldn't check in yet, they prepared food and drinks for us. The hotel is very new and close to both the train and subway stations. It's a bit far from the city center, but perfect if you're traveling by train.