This was the most comfortable hotel I stayed at during my European trip. All the staff were incredibly friendly, which is quite rare to find such a high level of service in Europe. The mini-bar drinks and snacks were all €2, which, to be honest, is about the same price you'd pay at a supermarket outside. It was super convenient to just grab something refreshing when I got back tired in the evening. The breakfast was also excellent; the food was decent (the pancakes were delicious!), and I always left feeling full before heading out for the day. If I had to find a fault, it would be that the air conditioning was a bit noisy, but it wasn't a major issue. Also, the tax due at check-out can be paid by card, even though it says cash only, so no need to worry about withdrawing cash. And I highly recommend the Italian restaurant across the street downstairs, which has a 4.3 rating – the food is delicious, and the owner is very warm and friendly. I will definitely stay here again next time I visit Rome 🥹
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