Ruby Giulia Hotel Rome

The hotel clearly looks like it's been recently renovated to a high standard. The location is excellent, close to Termini and opposite the Viminale, and you can easily walk to the main attractions in the center. The staff are kind, knowledgeable, and attentive. The room is large, bright, and clean. If I had to nitpick, there aren't enough hooks for jackets or towels, and the walk-in shower tends to let water out onto the bathroom floor. If I were to return to Rome, I would definitely be happy to stay here again.

The room was great, well-equipped, and even had a hairdryer. We brought our own slippers, but toiletries could be picked up at the front desk. I was very satisfied with the cleanliness.

The room was clean and spacious enough, and there was a pantry on the 4th, 5th, and 6th floors where you could get your own drinking water. I'd read reviews saying some equipment was broken and thought maybe people just didn't know how to use it, but it really was faulty. Out of hot, cold, and sparkling water, only the hot water dispenser worked. Even after a staff member came to check, they confirmed there was an issue. I tried the ones on the 3rd and 4th floors too, same problem, so it's clearly a lack of maintenance. Breakfast was €25 per person, but it was absolutely nothing special. The selection was extremely limited, just a few types of bread, and they weren't refilled when they ran out. I noticed European guests were guided to their tables and proactively offered coffee and tea. For the three tables of Asian guests, myself included, we all had to find our own seats and there were no drinks placed on our tables. We had to go to the counter to order our own. I hope I'm mistaken about this. Finally, the worst experience was when the fire alarm malfunctioned and went off at 5 AM, sending all the guests on the entire floor rushing out to wait by the entrance.

The hotel's location is superb, within walking distance of the train station, metro, and all major attractions. Step out and turn right, and you're on a bustling street that feels very safe, even at night. The front desk staff were incredibly welcoming; they helped us check in early and even proactively asked if we needed disposable slippers and toothbrushes. You can go up from the sixth floor to the seventh-floor terrace to enjoy panoramic views of Rome. We were a bit confused when we first arrived as the front desk is on the sixth floor; a clear sign at the ground-floor entrance would be helpful. Nevertheless, I really love this hotel and hope I get the chance to visit Rome and stay here again.

The room was comfortable, and we appreciated being able to open the window for some fresh air. The front desk staff were friendly, and housekeeping was prompt, though the sheets weren't changed daily. There's a water refill station on the 5th floor, and the hotel terrace offers a nice view of the Rome skyline. Breakfast was decent. The hotel's location is super convenient, with many attractions within walking distance in every direction. There are plenty of restaurants, supermarkets, and shops nearby, including a Chinese restaurant right across the street. Taxis are also easy to hail. We were traveling with a child and didn't use public transport, so I can't comment on that. The main issues were the lack of a mini-fridge in the room and the air conditioning being a bit noisy, though it didn't disrupt our sleep.

The room was decent, but the front desk was unclear. You had to go upstairs, and I wasn't sure where to check in. The service was good, and the room was clean. However, there was no water in the room, and the dispenser on the 3rd floor gallery was also empty.